Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Rene Cervantes

Richmond Hill,GA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

14
14
years of professional experience

Work History

Uber Partner

Uber And Lyft
03.2023 - Current
  • (800)-353-8237
  • Learned and adhered to safety protocols while driving for ride sharing service.
  • Provided exceptional customer service to ensure passenger satisfaction during trips.
  • Navigated efficiently using GPS tools to optimize route selection and reduce wait times.
  • Maintained vehicle cleanliness and readiness for rides, enhancing overall rider experience.
  • Adapted quickly to changing traffic conditions and passenger needs in real-time scenarios.
  • Managed time effectively to maximize availability during peak demand periods.
  • Improved customer satisfaction by providing prompt and professional service as an Uber Partner.

Mail Carrier

United States Post Office
Los Angeles, California
04.2017 - 08.2025
  • (323)-566-4165
  • Delivered mail and packages efficiently across designated routes, ensuring timely service.
  • Maintained accurate records of deliveries and pickups to enhance operational efficiency.
  • Assisted in training new employees on postal delivery processes and safety protocols.
  • Monitored weather conditions and adjusted delivery plans to maintain service quality.
  • Implemented improvements in route management to optimize delivery times and reduce delays.
  • Developed strong relationships with customers, providing exceptional service by addressing concerns promptly and professionally.
  • Obtains signatures for package deliveries as proof of delivery to avoid discrepancies.
  • Handled mail and packages with care to prevent damage during delivery.

Customer Service

Aviation Safeguards
Los Angeles, California
11.2011 - 05.2023
  • (310)-981-4530
  • Provided assistance to passengers in wheelchairs and minors ensuring timely and safe transport through airport facilities.
  • Coordinated with ground staff to facilitate efficient boarding and disembarking procedures for wheelchair-bound travelers.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Authenticated boarding passes, identification, and passports to prevent fraudulent travel.
  • Collaborated with airport teams to enhance customer satisfaction through timely baggage delivery services.

Education

No Degree - General Classes

El Camino College
Torrance, CA

EMT License - Emergency Medical Transporter

RC Health Service EMS Academy
Acworth, GA
03-2026

MS Office. Certificate of Completion - Information Technology

Maxine Waters Employment Center
Los Angeles, CA
05-2002

High School Diploma -

Gardena High School
Gardena, CA
07-2000

Skills

  • Punctuality
  • Flexibility
  • Strong navigation
  • Route planning
  • Passenger transportation
  • Customer engagement
  • Customer service

Languages

Spanish
Native or Bilingual

Timeline

Uber Partner

Uber And Lyft
03.2023 - Current

Mail Carrier

United States Post Office
04.2017 - 08.2025

Customer Service

Aviation Safeguards
11.2011 - 05.2023

No Degree - General Classes

El Camino College

EMT License - Emergency Medical Transporter

RC Health Service EMS Academy

MS Office. Certificate of Completion - Information Technology

Maxine Waters Employment Center

High School Diploma -

Gardena High School

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Rene Cervantes