Renee Fulghum
Twin City
Summary
Dynamic professional with a proven track record at Central Fence, excelling in office administration and customer service. Skilled in managing multi-line phone systems and adept at maintaining confidentiality. Successfully streamlined collections processes at Farmers Furniture, enhancing efficiency and supporting accounts receivable. Strong communicator committed to delivering exceptional results.
Overview
3
3
years of professional experience
Work History
Secretary
Central Fence
03.2023 - 02.2025
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Scheduled appointments and conducted follow-up calls to clients.
- Entered data into system and updated customer contacts with information to keep records current.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
Collections
Farmers Furniture
08.2022 - 03.2023
- Assisted in reducing outstanding debts for the company by diligently working on account collections.
- Introduced and implemented advanced media systems, collections and tools into traditional library system.
- Streamlined processes in the collections department, implementing efficient strategies and best practices.
- Supported the development of seasonal collections through trend research and innovative concept presentations.
Education
Diploma -
Screven County High School
Sylvania, GASkills
- Customer service
- Verbal and written communication
- Office administration
- Organization
- Calendar management
- Document preparation
- Multi-line phone systems
- Quickbooks
- Supply restocking
- Supply ordering
- Accounts receivable and payable
- Payment posting
Timeline
Secretary
Central Fence
03.2023 - 02.2025
Collections
Farmers Furniture
08.2022 - 03.2023
Diploma -
Screven County High School
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