Renee Jarvis
Newnan
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Piedmont Newnan Hospital
Lead Environmental Services
Newnan
11.2020 - Current
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Worked effectively in team environments to make the workplace more productive.
- Operated a variety of machinery and tools safely and efficiently.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Operated equipment and machinery according to safety guidelines.
Customer Service Manager
Walmart Inc.
Newnan
10.2015 - 11.2020
- Led customer service team to enhance support and satisfaction levels.
- Trained staff on effective communication and conflict resolution techniques.
- Developed and implemented customer service policies for consistent service delivery.
- Oversaw inventory management to ensure product availability for customer needs.
- Provided exceptional customer service to ensure customer satisfaction.
- Delivered fast, friendly, and knowledgeable service for routine questions and service complaints.
- Demonstrated excellent communication skills in resolving product and consumer complaints.
- Assisted staff with resolving complex customer issues and implementing targeted solutions.
- Established positive rapport with customers, managers and customer service team members to maintain positive and successful work environment.
- Maintained knowledge of company products and services to promptly resolve complaints and concerns.
- Responded to phone and online customer service requests within designated turnaround time to improve customer satisfaction ratings.
- Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
- Monitored staff performance to ensure adherence to customer service standards.
Education
Certified Medical Assistant - Medical Assistant
West Georgia Technical
Newnan, Georgia 06.2025 - 08.2025
Skills
- Customer relationship management
- Conflict resolution
- Team leadership
- Inventory management
- Policy development
- Data analysis
- Process improvement
- Quality assurance
- Compliance adherence
- Time management
- Effective communication
- Problem solving
- Adaptability to change
- Creative thinking
- Interpersonal skills
- Cultural awareness
- Multitasking
- Teamwork and collaboration
- Attention to detail
- Analytical
- Calm under pressure
- Organizational skills
- Team management
- Friendly, positive attitude
- Active listening
Certification
- CPR Certified
- Medical Assistant Certification
- Training in all Environmental Classes
References
References available upon request.
Timeline
Certified Medical Assistant - Medical Assistant
West Georgia Technical
06.2025 - 08.2025
Piedmont Newnan Hospital
Lead Environmental Services
11.2020 - Current
Customer Service Manager
Walmart Inc.
10.2015 - 11.2020