RENEE WESTLAKE
Customer Success Manager
Canton
Summary
Energetic and results-driven education professional with 20+ years of experience in instructional leadership, program development, and engagement, seeking to leverage expertise in team leadership, communication, and education technology as a customer success manager. Proven ability to drive initiatives, build relationships, and deliver engaging presentations to diverse audiences. Expertise in curriculum development, technology integration, and fostering collaborative partnerships to achieve organizational goals. Demonstrated success in leading teams, developing engaging programs, and utilizing technology to enhance communication and achieve objectives.
Overview
19
19
years of professional experience
6
6
Certifications
Work History
Instructional Department Chair/English Teacher
Cambridge High School, Fulton County Schools
01.2022 - Current
- Provided instructional leadership to the English Department, overseeing curriculum development, implementation, and assessment.
- Delivered engaging and effective learning experiences to diverse student and adult cohorts, fostering a positive and inclusive environment.
- Developed and implemented innovative curriculum, incorporating technology to enhance engagement and achievement.
- Mentored and guided team, providing personalized feedback, and maintaining accurate records of development and performance with coaching feedback.
English Teacher/Curriculum Leader/County Assessment Team Member
Sprayberry High School, Cobb County Schools
01.2018 - 01.2022
- Led curriculum development initiatives, aligning instructional practices with state and county standards.
- Contributed to county-wide assessment processes, ensuring accurate and effective evaluation of student learning.
- Collaborated with colleagues to analyze student data, identify areas for improvement, and implement effective instructional strategies.
- Utilized strong communication and interpersonal skills to engage students and stakeholders, building positive relationships.
Language Arts Teacher/Curriculum Leader
Teasley Middle School, Cherokee County Schools
01.2017 - 01.2018
- Developed and implemented engaging and rigorous language arts curriculum for middle school students, promoting literacy and critical thinking skills.
- Promoted student engagement and academic growth through innovative teaching strategies and personalized support.
Language Arts Teacher/Accelerated 9th Lit Honors/County Assessment Leader
Autrey Mill Middle School, Fulton County Schools
01.2014 - 01.2017
- Instructed accelerated 9th-grade literature honors students, providing challenging and enriching learning experiences.
- Led county assessment initiatives, contributing to the evaluation of student learning and program effectiveness.
- Provided personalized support and guidance to students, fostering a positive and supportive learning environment.
English Teacher/Curriculum Program Development
South Cobb High School, Cobb County Schools
01.2007 - 01.2014
- Developed and implemented comprehensive English curriculum programs, incorporating innovative teaching methods and resources.
- Instructed and mentored students, promoting academic excellence, personal growth, and career exploration.
Freshman Transition Academy Director
Cobb County School System
01.2011 - 01.2013
- Spearheaded a program focused on student onboarding, transition, and retention, ensuring a supportive environment for academic and personal success.
- Managed resources effectively, including personnel, finances, facilities, and programs.
- Provided instructional leadership, fostering a culture of diversity, inclusion, and student-centered support.
- Utilized supervision, staff development, and performance evaluation to improve educational programming and overall student success.
Education
Ed.S. - English Education in Leadership for Learning
Kennesaw State University
01.2009
M.Ed. - English Education
Kennesaw State University
01.2006
B.S. - English Education
Kennesaw State University
01.2004
Theatre Arts Studies
University of Arkansas
01.1990
Skills
Curriculum Development and Implementation
Instructional Leadership
Team Leadership and Mentoring
Sales Engagement and Outreach
Relationship Building and Nurturing
Presentation and Communication Skills
Technology Integration and Virtual Demonstrations
Program Development and Management
Strategic Planning and Forecasting
Collaboration and Partnership Building
New Market Development
Lead Generation and Pipeline Management
Training and Development
Performance Evaluation and Feedback
Problem-Solving and Critical Thinking
Certification
T-6 Georgia Teaching/Instruction Certification
Timeline
Instructional Department Chair/English Teacher
Cambridge High School, Fulton County Schools
01.2022 - Current
English Teacher/Curriculum Leader/County Assessment Team Member
Sprayberry High School, Cobb County Schools
01.2018 - 01.2022
Language Arts Teacher/Curriculum Leader
Teasley Middle School, Cherokee County Schools
01.2017 - 01.2018
Language Arts Teacher/Accelerated 9th Lit Honors/County Assessment Leader
Autrey Mill Middle School, Fulton County Schools
01.2014 - 01.2017
Freshman Transition Academy Director
Cobb County School System
01.2011 - 01.2013
English Teacher/Curriculum Program Development
South Cobb High School, Cobb County Schools
01.2007 - 01.2014
M.Ed. - English Education
Kennesaw State University
B.S. - English Education
Kennesaw State University
Theatre Arts Studies
University of Arkansas
Ed.S. - English Education in Leadership for Learning
Kennesaw State University