Renica Lowe
Macon
Summary
A dedicated support professional skilled in offering tailored assistance to families in need. Brings valuable experience in conducting assessments and creating strategic support plans. Known for fostering collaborative environments and effectively adapting to evolving family situations, showcasing skills in empathy and problem-solving.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Family Support Specialist
RiverEdge Behavioral Health
10.2018 - Current
- Assist patients with activities of daily living, create treatment plans, and complete time sheets.
- Ensure that patients follow treatment plans and take the necessary medication.
- Submit work orders for maintenance, complete inventory of medications and employee assessments, and make outbound phone calls as needed.
- Communicate with family members and support teams, oversee up to 12 employees, and utilize Microsoft Office.
- Enhanced family well-being by providing comprehensive support services and resources.
- Improved family dynamics by offering guidance on parenting strategies, communication techniques, and conflict resolution skills.
- Strengthened families'' social networks through referrals to community programs that encourage peer support or mentorship.
Medication Administrator
Hephzibah Behavioral Health
03.2017 - 10.2018
- Conducted one-on-one treatment interventions in order to assist the youth with meeting goals.
- Followed clinical treatment plans and action steps assigned to each adolescent.
- Collaborated with professional team members in order to support and encourage the youth to make informed choices, be involved in decisions, and have control over their lives.
- Completed medication reconciliation, medication inventory, and restocking.
- Advised physicians and agency of changes to residents' condition and made outbound phone calls to pharmacies.
- Delivered medication and logs to each unit, assisted with new hire training, and utilized CareLogic EHR.
Manager
Georgia Center for Youth
09.2014 - 03.2017
- Promoted from Independent Service Worker (03 2015).
- Handled inbound and outbound phone calls, supervised 20 employees, and completed employee schedules.
- Mentored and guided employees, ensuring all were trained and capable of performing assigned duties.
- Performed worldwide array of operation including ordering supplies for the company and transporting residents to and from the appropriate destination.
- Maintained a cleaned and safe environment for clients and transported clients to medical appointments.
- Distributed medications, managed inventory, and ordered supplies.
- Scheduled appointments, communicated with Juvenile Justice departments, and completed contraband searches.
Correctional Officer
Georgia Department of Corrections
10.2012 - 09.2014
- Managed 80-120 inmates per day and successfully controlled operations to reduce internal incidents.
- Served as a gatekeeper for external contact to staff and inmates.
- Appropriately instructed first aid and crisis intervention courses.
- Maintained accurate disciplinary and attendance records.
Head Cashier / Cafeteria Worker / Customer Service
Houston County Board of Education
07.2006 - 10.2012
- Managed register transactions, created and delivered bank deposits, and balanced daily record sheet.
- Accepted and posted payments, completed sales transactions, and provided excellent customer service.
- Greeted students, parents, faculty, and staff members.
- Helped coworkers with preparing and serving food.
Education
Bachelor's of Science Degree - Healthcare Administration
Colorado Technical University
Colorado Springs, CO11-2025
Associate of Science - Health And Human Services
Ultimate Medical Academy
Clearwater, FL03-2022
Skills
- Advocacy
- Counseling
- Case Management
- Social Services
- Healthcare Delivery
- Vulnerable Populations
- Crisis Intervention
- Crisis Response
- Intervention Strategies
- Behavioral Health Intervention
- Evaluation Methods
- Community Resources
- Public and Community Health Systems
- Program Planning
- Interview Techniques
- Delivery of Services
- Program Management
- Social Programs
- Wellness
- Self-Care
- Family Dynamics
- Diversity
- Cultural Diversity
- Human Behavior
- Social Welfare
- Values and Ethics
- Medical Terminology
- HIPAA Compliance
- Interpersonal Professional Communications
- Allied Healthcare
- Health and Human Services
- Anatomy & Physiology
- Pathophysiology
- Individualized service planning
- Professional boundaries
- Self-awareness
- Motivational interviewing
Certification
- American Heart Association | CPR / First Aid
- Microsoft Office Applications: MS Excel | MS Word | MS PowerPoint | MS Outlook
- Computer Softwares: Zoom | Skype | CareLogic EHR
Languages
English
Full Professional
Timeline
Family Support Specialist
RiverEdge Behavioral Health
10.2018 - Current
Medication Administrator
Hephzibah Behavioral Health
03.2017 - 10.2018
Manager
Georgia Center for Youth
09.2014 - 03.2017
Correctional Officer
Georgia Department of Corrections
10.2012 - 09.2014
Head Cashier / Cafeteria Worker / Customer Service
Houston County Board of Education
07.2006 - 10.2012
Bachelor's of Science Degree - Healthcare Administration
Colorado Technical University
Associate of Science - Health And Human Services
Ultimate Medical Academy
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