Rex Hilburn

• Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
• Stayed informed about daily specials, new menu items, promotions.
• Took orders from customers accurately and in a timely manner.
• Handled money transactions accurately while following company procedures for handling cash payments.
• Maintained records of transactions made during shift as required by law or company policy.
• Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
• Assisted in preparing salads, appetizers and desserts to speed up food service.
• Provided excellent customer service to ensure satisfaction.
• Greeted customers, answered questions and recommended specials to increase profits.
• Filled condiments and napkin containers during slack periods.
• Provided exceptional service to high volume of daily customers.

• Organized weekly schedules for landscaping staff to maximize productivity.
• Planted annuals or perennials to enhance landscaping design.
• Loaded and unloaded trucks with supplies for landscaping projects.
• Delegated daily landscaping tasks for installations, repairs and regular maintenance.
• Performed preventative maintenance on landscaping equipment including mowers, trimmers, blowers .
• Performed routine maintenance on all types of landscaping equipment.
• Performed minor repairs to irrigation systems, sprinklers, and other landscaping tools.
• Operated mowers, tractors, edgers and other landscaping equipment safely.
• Added new landscaping plants and grass seed.
• Provided advice on how to care for plants and landscaping solutions.
• Assisted with landscaping projects such as grading land or laying sod.
• Provided landscaping services including mowing lawns, trimming hedges and planting flowers.

I was hired first in December of 2019, and I was a referee for Upward, which is a flag football, basketball, and soccer program for kids. I started working in the Ministry Center in August 2023 and have worked there since, cleaning up the gym and hosting events.

• Recognized by management for providing exceptional customer service.
• Assisted with customer requests and answered questions to improve satisfaction.
• Prioritized and organized tasks to efficiently accomplish service goals.
• Collaborated closely with team members to achieve project objectives and meet deadlines.
• Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.

• Kept systems working efficiently to meet daily oil, water and gas production levels.
• Conducted periodic tests on tanks to ensure proper levels of oil and gas in storage vessels.
• Inspected pump jacks for wear or damage to parts; performed repairs when necessary.
• Inspected pipelines for leaks or signs of corrosion; repaired damaged sections when needed.
• Responded quickly to emergency calls regarding malfunctioning pumps or other equipment issues.
• Collaborated with engineering teams on projects involving modifications to pumping systems.
• Reported unsafe working conditions to professionals via written reports.
• Communicated operations notes to next shift manager to create effective and detailed shift handovers.
• Completed basic repairs and escalated major maintenance requirements to proper personnel.

• Set up tables in between patrons to reduce wait times.
• Upheld high standards of sanitation in accordance with health department regulations.
• Responded to ad hoc cleaning duties at end of shift.
• Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
• Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
• Informed customers of daily specials and signature menu items.
• Explained menu items, describing ingredients and cooking methods upon request.
• Checked food before serving it to customers.
• Served food and beverages to patrons and immediately remedied issues with orders.
• Ensured that each guest was served courteously, quickly, and efficiently.
• Stocked service areas with supplies during slow periods.