Rhashard Wilkerson

As a Credit Manager, I would direct the customer account representatives to call Route to get customers to pay on past due accounts, or pick up merchandise on late accounts. We would keep the store clean, such as sweeping, vacuuming, cleaning windows, and cleaning counter tops. We would greet customers promptly when they entered the store. We would make sales, type customers up for those sales into the computer database, and on paper applications. We would proceed to run the customer through a system called the decision engine to see their credit approval amount and make sure the product fits in their weekly, biweekly, semiweekly, or monthly budget. After we set up a rent-to-own account, we will then verify the customer's address, jobs, and identification, and then schedule delivery dates, and we will do a white glove delivery if the customer doesn't pick up the merchandise themselves. Making sure we deliver the merchandise on time, set up, and build the merchandise if necessary. We would also go over the closing script of the customer payment plans, early purchase price, and the same as cash due dates.

• Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
• Built strong relationships with customers by consistently delivering outstanding service and follow-up support.
• Assisted in inventory management, ensuring accurate stock levels and timely replenishment of merchandise.
• Balanced multiple priorities during peak times while maintaining composure under pressure situations.
• Maintained a clean and organized store environment for optimal customer experience.
• Provided amazing customer service by greeting customers, attending to orders and addressing specific requests.
• Participated in visual merchandising efforts, creating appealing displays that showcased products effectively.
• Demonstrated safe practices and procedures in store by adhering to company standards.
• Maintained clean and organized work environment to maintain customer safety.
• Drive Forklift with cautions and awareness.

• Collaborated with team members to ensure smooth workflow and consistent product quality on the deboning line.
• Reduced waste through proper handling and utilization of meat products during the deboning process.
• Exceeded daily production quotas consistently while maintaining a focus on quality control throughout the deboning process.
• Promoted workplace safety culture by proactively identifying potential hazards or risks associated with specific tasks performed within the debone line workspace.
• Cleaned and maintained equipment used in cutting and trimming, complying with hygiene and sanitation standards.
• Safeguarded product integrity through careful attention to detail when removing bones from various cuts of meat, contributing to higher customer satisfaction rates.
• Ensured compliance with food safety regulations through strict adherence to sanitation protocols during all stages of meat processing.
• Maintained a high level of safety by adhering to company guidelines and industry standards for equipment use and sanitation.

• Verified that all safety procedures were followed while working on utility systems.
• Contributed to a positive work environment through effective communication and collaboration with colleagues across various departments.
• Performed regular monitoring of utility systems to confirm proper functioning.
• Maintained high standards of workmanship by adhering to industry regulations and company policies during installations, repairs, or maintenance tasks.
• Tested utility systems for leaks, breaks, or other irregularities.
• Learned different variety of machines and how to operate them .
• Wore PPE to protect me from any injuries .

• Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
• Prepared merchandise for sales floor by pricing or tagging.
• Helped customers locate products and checked store system for merchandise at other sites.
• Answered customer questions about sizing, accessories, and merchandise care.
• Rotated stock and restocked shelves to maintain product availability and store appearance.
• Performed cash, card transactions to complete customer purchases.
• Maintained up-to-date knowledge of store sales, payment policies and security standards.
• Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
• Kept a clean and organized store.

• Assisted with special projects or displays as needed, ensuring timely completion and alignment with store goals.
• Contributed to a positive team atmosphere, consistently lending assistance when needed for timely task completion.
• Conducted regular checks on expiration dates of perishable items, removing expired products from shelves in compliance with health regulations.
• Collaborated with team members to complete large-scale restocking projects within tight deadlines.
• Reduced out-of-stock incidents by promptly unloading delivery trucks and efficiently sorting received goods.
• Promoted a safe work environment by adhering to company protocols and promptly reporting any hazards or concerns.
• Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
• Operated equipment such as forklifts and balers to move outgoing shipments to loading area.
• Kept work areas neat, clean and free from debris.
• Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
• Stocked designated items on shelves, end caps and displays.
• Moved cardboard, plastic ties, and other debris from unboxing to trash.
• Stocked shelves to match planogram images and instructions.
• Maintained tidy and clean work areas to promote optimal productivity and safety standards.