Rheana Mullen
Atlanta
Summary
Passionate Emergency Department Tech III possessing expert knowledge of medical terminology and medical equipment operations. Offering 7+ years background providing assistance in routine patient care and administrative support activities in emergency department. A trustworthy and responsible professional, that's comfortable working in a fast-paced work environment and adapting quickly to change.
Overview
8
8
years of professional experience
Work History
Emergency Dept Tech III
Northside Hospital
09.2017 - Current
- Assists medical and nursing staff with the care and treatment of emergency adolescent, adult, and geriatric patients - varying acuity levels
- Provided my critical thinking skills when necessary to provide prompt and proactive care under the supervision of the RN.
- Assisted doctors with examinations of patients by taking vital signs and drawing blood.
- Collected basic samples, labeled specimens properly, and transferred to laboratory for testing.
- Routinely performed all of the following tasks: EKG, Phlebotomy, Splint Applications, crutch-walking assistance, assistance with procedures as directed, CPR, wound care and/or general clerical duties (triage/secretary) as needed
- Providing personal care for patients, assists with activities of daily living, comfort measures and nourishment, and performs selected therapies as delegated by a licensed professional.
- Pressure sore prevention as directed including the use of the proper bed surface, skin care products, protective devices.
- Repositioning patients a minimum of every two hours, unless specified otherwise
- Responsible for providing age-appropriate, culturally and ethnically sensitive care, maintaining a safe environment, collecting information, communicating effectively, and utilizing technology.
- Provide personal care of selected patients, assists with activities of daily living, comfort measures and nourishment's, and performs selected therapies as delegated by a licensed professional.
- Responsible for performing patient advocacy and performance improvement.
- Observing patients, recording their vital signs and reporting any changes in their condition to health care supervisors.
Behavioral Health Technician
Northside Hospital
09.2017 - Current
- Performs proficient at que 15 minute checks
- Detailed oriented observation and documentation - Quick to adapt
- Effective listening skills - Compassionate and empathy towards mental health patients
- Keen at de-escalation and proactive in problem solving
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
Unit secretary / ED Registration Tech
Northside Hospital
09.2017 - Current
- Performs general clerical and reception duties according to needs of the department.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Preparing and maintaining patient charts, transcribing physician orders, and entering information into computerized patient care systems.
- Coordinates clerical nursing activities to promote effective unit organization and communication, while maintaining rapport with physicians, and other healthcare personnel.
- Maintenance of the patients' medical records, ordering unit supplies as assigned and using the hospital information system (order communication and reporting, plus admission, transfer and discharge functions.)
- Strictly adheres to all policies and practices relative to patient care and hospital related information. Adheres to HIPAA and blocked policies. Complies with safety policies and procedures including standard precautions. Performs assigned work in a timely and productive manner.
- Maintains accurate unit communication including, but not limited to, promptly answering telephones, activating the paging system, and facilitating timely faxing
- Maintains office equipment including, but not limited to, computers, telephones, refrigerator temperatures, printers, and fax machines. Submits repair requests to the appropriate departments and follows up as needed.
- Assists with all communications regarding the department, accurately updates and maintains patient flow process (i.e EMS arrivals and calls); Charge RN /Supervisor liaison in the department. May suggests and supports changes within the department. Assumes responsibility for assignments and views problems as challenges.
- Constructively receives/gives feedback and direction.
- Identifies and communicates learning needs to the unit director. Serving as a resource for staff and other disciplines; ie: a preceptor for new staff members.
Travel/Contract Assignments - ER Patient Care Technician
Maxim Healthcare Staffing
01.2022 - 04.2022
- ER Patient Care Technician / Med-Surg Float Pool
- Maintained clean and safe environment to promote patient safety and comfort.
Travel/Contract Assignments - Certified Nursing Assistant
AMN Healthcare - NurseFinders
08.2020 - 12.2021
Strike/Travel Assignments - ER Patient Care Technician
Healthsource Global
01.2018 - 12.2021
Travel/Contract Assignments - ER Patient Care Technician / Med-Surg Float Pool
Therapia Staffing
12.2020 - 06.2021
- ER Patient Care Technician / Med-Surg Float Pool
- COVID Unit
- Maintained clean and safe environment to promote patient safety and comfort.
Education
B.S. - Healthcare Science
Georgia State University
Atlanta, Ga05-2027
Trained Medical Assistant - undefined
Kennesaw State Univ Cont. Education
Kennesaw, Ga01.2022
Certified Nursing Assistant -
Kennesaw State Univ Cont. Education
Kennesaw, Ga12.2015
Skills
- Organizational Leadership
- Time Management
- Supervisory Skills
- Communication
- Teamwork
- Individual Work
- Health Education
- Detail Oriented
- Customer Service Skills
- Emergency Medical Care
- CPR/BLS/MOAB certified
Timeline
Travel/Contract Assignments - ER Patient Care Technician
Maxim Healthcare Staffing
01.2022 - 04.2022
Travel/Contract Assignments - ER Patient Care Technician / Med-Surg Float Pool
Therapia Staffing
12.2020 - 06.2021
Travel/Contract Assignments - Certified Nursing Assistant
AMN Healthcare - NurseFinders
08.2020 - 12.2021
Strike/Travel Assignments - ER Patient Care Technician
Healthsource Global
01.2018 - 12.2021
Emergency Dept Tech III
Northside Hospital
09.2017 - Current
Behavioral Health Technician
Northside Hospital
09.2017 - Current
Unit secretary / ED Registration Tech
Northside Hospital
09.2017 - Current
Trained Medical Assistant - undefined
Kennesaw State Univ Cont. Education
B.S. - Healthcare Science
Georgia State University
Certified Nursing Assistant -
Kennesaw State Univ Cont. Education
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