Rhonda Hayes-Fordham
Lawrenceville
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
15
15
years of professional experience
Work History
Resource Center Specialist
King & Spalding LLP
11.2021 - 09.2024
- Using MS Office and other Applications:
- Convert Adobe PDFs to MS Word documents (and vice versa), using firm-issued conversion software
- Clean and format converted documents, applying styles, numbering, cross-referencing and generating TOA and TOC
- Revise documents from handwritten copies or track changes
- Create labels, letters, memos, name badges, etc
- Using Word’s mail-merge feature
- Create shell responses for discovery responses
- Create and format PowerPoint presentations using company specific design templates consistent with firm branding
- Create and revise diagrams, tables and/or charts
- Create and revise Excel spreadsheets, using filters, basic formulas
- Format spreadsheets for printing and converting to Adobe PDFs
- Compile and edit Adobe PDFs, inserting bookmarks, redacting, translating and other PDF requests
- Utilize Olympus software to transcribe audio files
- Generate comparisons via workshare and/or Litera compare, Change-Pro or MS Word Compare
- Process DocuSign requests
- Create electronic closing binders, containing hyperlinked indexes and bookmarked PDFs
- Assist with creating marketing materials, using current graphics software
- Stay abreast of technology and software changes within the firm to be an 'expert' in document preparation; attend all mandatory training classes
- Ensure all work requests are logged into the System
Document Processing Coordinator
Epiq Global Technologies
10.2017 - 11.2021
- Using firm resources, I performed the following duties for Bryan Cave LLP:
- Monitored email/phones for all jobs/projects assisting clients
- Logged and distributed jobs/projects to available operators
- Assisted operators with questions or problems with documents
- Communicated with clients using Microsoft Teams and email
- Create turnover report for next shift
- Worked on various jobs when time permitted
Executive Legal Assistant
Northwell Health, Inc.
03.2010 - 09.2017
- Provided executive support to several attorneys and their practices (corporate, real estate, healthcare, labor and employment)
- Prepared and coordinated service and/or receipt of Subpoenas and other documents
- Conducted research, prepared pre-trial filings, exhibits, privileged document logs; transcribed legal and general dictation
- Assisted with projects and assumed project leader assignments as needed
- Utilized extranet sites provided by other law firms
- Created and administered SharePoint sites for use with external law firms
- Coordinated monthly meetings and events to include scheduling, refreshments/meals, AV equipment, participant handouts, meeting minutes and other related details
- Prepared electronic briefs, basic motions (answers, discovery responses, deposition transcripts, pre-trial submissions)
- Reviewed and evaluated the department’s document productions
- Prepared expense reports, timesheets, agendas, minutes and other documents necessary for the Office
- Clerical duties as needed;
- On-boarding HR assistant for Legal interns
- Opened and maintained intern files, distributed computers, assigned offices/work locations, and weekly/daily assignments
- Trained interns on company computer system and managed their calendar of events
- Provided troubleshooting and problem solving for department software and DMS
- Supervised assistants assigned to reception and mail rotation; scheduled and approved time off (through Kronos) and assigned overflow work
- Received, screened, prioritized and returned calls for daily Attorney on-call Rotation
- Coordinated travel and managed out-of-office support
Education
B.S. - Business Administration/Human Resource Management
DeVry University
New York, NY12.2015
Skills
- Proficient with Microsoft Office Suite
- Text Formatting Skills
- Excel Proficiency
- Slide Deck Creation
- Experience with Microsoft Visio
- Email Management
- SharePoint
- Workday
- Project Management
- Proficient in Adobe Acrobat Pro and Kofax
- Litera Software Expertise
- Document Management Tools
- Kronos
- Serengeti
- Legal Transcription Expertise
- Typing
- Document Editing
- Mail merge creation
- Transcription services
- Project coordination
- Quality assurance
- Technical troubleshooting
- Teamwork and collaboration
- Detail-Oriented Analysis
- Multitasking
Timeline
Resource Center Specialist
King & Spalding LLP
11.2021 - 09.2024
Document Processing Coordinator
Epiq Global Technologies
10.2017 - 11.2021
Executive Legal Assistant
Northwell Health, Inc.
03.2010 - 09.2017
B.S. - Business Administration/Human Resource Management
DeVry University
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