Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Rhonda Parsons

Covington

Summary

Accomplished Medical Billing Specialist with extensive experience at Therapeutic Radiation Oncology. Expert in revenue cycle management and denial management. Proficient in EPIC, Aria, and Athena, with a keen eye for detail and effective communication skills. Adept at resolving billing discrepancies and enhancing patient satisfaction through exceptional service.

Overview

7
7
years of professional experience

Work History

Medical Billing Specialist

Therapeutic Radiation Oncology
Stockbridge
05.2019 - 07.2025
  • Previously employed from 1995 to 2018, for total years of service 30 years.
  • Review patient accounts for accuracy and completeness of billing information.
  • Collaborate with healthcare providers to resolve billing discrepancies promptly.
  • Utilize billing software to manage and track outstanding accounts receivable.
  • Communicate with insurance companies regarding claim status and payment issues.
  • Contacted insurance providers to verify insurance information and obtain billing authorization.
  • Adhered to HIPAA regulations when handling confidential patient information.
  • Completed appeals and filed and submitted claims.
  • Maintained current working knowledge of CPT and ICD-10 coding principles, government regulation, protocols and third-party billing requirements.
  • Posting of charges, payment, and adjustment.
  • Maintained detailed records of all billing activities including denials, adjustments, and payments received.
  • Analyzed rejected claims and corrected errors as necessary before resubmitting them for payment.
  • Provided customer service support to patients who had questions about their bills or payments due.
  • Monitored aging accounts receivable balances ensuring timely resolution of outstanding balances.
  • Initiated collection efforts on unpaid accounts by contacting insurance companies or patients directly via phone or mail.
  • Verified the accuracy of claim data prior to submission to insurance carriers.
  • Processed credit card payments from patients in accordance with office policy.
  • Communicated with insurance representatives to complete claims processing or resolve problem claims.

Medical Billing Specialist

Advanced Urology
Snellville
12.2018 - 04.2019
  • Utilize billing software to manage and track outstanding accounts receivable.
  • Communicate with insurance companies regarding claim status and payment issues.
  • Completed appeals and filed and submitted claims.
  • Maintained detailed records of all billing activities including denials, adjustments, and payments received.
  • Analyzed rejected claims and corrected errors as necessary before resubmitting them for payment.
  • Provided customer service support to patients who had questions about their bills or payments due.
  • Monitored aging accounts receivable balances ensuring timely resolution of outstanding balances.

Education

Diploma - Office Technology

Griffin Technical College
Griffin, GA
05-1993

Skills

  • Knowledge of EPIC, Athena, ARIA, and eClincal
  • Revenue cycle management
  • Payment reconciliation
  • Problem solving
  • Attention to detail
  • Effective communication
  • Payment posting
  • Charge posting
  • Patient billing
  • Claim submission
  • Denial management
  • HIPAA compliance
  • Collections management
  • Medicare and medicaid process
  • Multitasking and organization
  • Patient collections
  • Submission of medical claims

References

References available upon request.

Timeline

Medical Billing Specialist

Therapeutic Radiation Oncology
05.2019 - 07.2025

Medical Billing Specialist

Advanced Urology
12.2018 - 04.2019

Diploma - Office Technology

Griffin Technical College

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Rhonda Parsons