Rhonda Turner
Washington
Summary
Dynamic professional with extensive experience at Pilgrim's, excelling in quality assurance and team leadership. Proven ability to enhance operational efficiency through strategic planning and strong organizational skills. Adept in financial reporting and maintaining compliance with GAAP, while fostering a collaborative work environment that boosts team morale and productivity. Eager to transition into a financial analysis role where I can apply my academic knowledge, analytical mindset, and passion for financial reporting to support business goals. Committed to continuous learning, contributing to process improvements, and growing within the organization.
Overview
4
4
years of professional experience
Work History
Receptionist
Pilgrim's
01.2022 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Responded to inquiries from callers seeking information.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
Production Team Leader
Pilgrim's
07.2021 - 01.2022
- Mentored new employees, providing them with the necessary knowledge and guidance to become effective members of the production team.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Led a team of production workers to consistently meet deadlines and exceed performance goals.
- Improved employee morale by fostering a positive work environment through clear communication and supportive leadership.
- Maintained open lines of communication with upper management, reporting progress updates on key metrics regularly.
Quality Assurance Technician
Pilgrim's
03.2021 - 07.2021
- Conducted root cause analyses for identified defects, implementing preventive measures to minimize recurrence rates.
- Performed thorough inspections of incoming materials and outgoing products.
- Collaborated with cross-functional teams to develop comprehensive quality control strategies, ensuring optimal product performance.
- Streamlined data collection methods for test results, enabling faster analysis and decision-making regarding product improvements.
Education
Bachelor of Science - Accounting
Strayer University
Washington, DC09-2025
Associate of Science - Accounting
Strayer University
Washington, DC03-2025
Washington-Wilkes Comprehensive High School
Washington05-2010
Skills
- Microsoft Excel
- Financial and operational reporting
- Strong organization
- Quickbooks
- GAAP and statutory reporting
- Strategic planning
- Accounting principles
- General ledger accounting
Timeline
Receptionist
Pilgrim's
01.2022 - Current
Production Team Leader
Pilgrim's
07.2021 - 01.2022
Quality Assurance Technician
Pilgrim's
03.2021 - 07.2021
Bachelor of Science - Accounting
Strayer University
Associate of Science - Accounting
Strayer University
Washington-Wilkes Comprehensive High School
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