Rian Lee
Winder
Summary
Hardworking and highly motivated professional, eager to lend combined knowledge and skills to enhance business performance. Over 12 years of administrative, customer service experience, and real estate title. I operate well in both individual and team capacities, and I am a reliable self-starter with great time management skills. I received my Paralegal Certification in 2018 from the University of Georgia.
Overview
16
16
years of professional experience
Work History
Paralegal
Delinquent Tax Services
Loganville
10.2013 - Current
- Title examiner with experience in online research, and using proprietary procedures to execute due process for the tax foreclosure process.
- Analyze public records such as deeds, mortgages, liens, judgements, easements, surveys, surveys, tax assessor information, and probate documents to verify properties' legal descriptions, ownership, and restrictions.
- Perform comprehensive research using Lexis Nexis, Pacer, Clerks Authority, Secretary of State, FDIC, and other online databases.
- Provide customer service to clients and county tax commissioners.
- Assisted in training and providing training materials for new employeesProvide highly detailed data entry.
- Conducting and assisting in non-judicial tax sale proceedings across the State of Georgia.
- Demonstrating exceptional research to identify and locate interest holders, and their heirs.
- Conducting legal research to ensure full compliance with state regulations, in accordance with clients regarding any irregularities discovered during the title examination.
- Successfully conducted tax sale auctions, ensuring compliance with applicable regulations and procedures.
- Effectively prioritizing tasks and managing multiple deadlines, while consistently delivering high-quality work.
Precloser/Closer/Paralegal
O'Kelley And Sorohan
Duluth
02.2011 - 10.2013
- Provided customer service and "Contract to Close" communication and coordination to all parties involved in residential real estate transactions across multiple states.
- Duties included company-wide or team email management, opening files, requesting and clearing titles, and updating all parties as the transaction progressed, clearing titles, and updating all parties as the transaction progressed.
- Assisted in training and providing training materials for new employees.
- Daily activities included contacting lenders, homeowners associations, and coordinating closing appointments. This included general file maintenance and upkeep.
- Assisted in Data Enty, software implementation, account management, and high volume of files while adhering to strict deadlines.
Customer Service Representative
H&r Block
Bethlehem
11.2009 - 02.2011
- Responded to client inquiries via phone and in-person interactions.
- Collaborated with team members to enhance client service quality.
- Utilized software systems for managing customer information efficiently with data entry.
- Provided support in scheduling appointments for tax consultations.
- Developed strong customer relationships to encourage repeat business.
Education
Paralegal Certificate - Paralegal Studies
University of Georgia
GA11-2018
High School Diploma -
Apalachee High School
Bethlehem, GA05-2009
Skills
- Title examination
- Legal research
- Data entry
- Customer service management
- Database proficiency
- Deadline management
- Client communication
- Complex problem solving
- Real estate operations
- Time management
- Adaptability and flexibility
- Attention to detail
- Complex multitasking
- Critical thinking
- Employee training
Timeline
Paralegal
Delinquent Tax Services
10.2013 - Current
Precloser/Closer/Paralegal
O'Kelley And Sorohan
02.2011 - 10.2013
Customer Service Representative
H&r Block
11.2009 - 02.2011
Paralegal Certificate - Paralegal Studies
University of Georgia
High School Diploma -
Apalachee High School