RICCO STARMS
McDonough,GA
Summary
Data-driven professional with 10+ years of experience optimizing operations, analyzing performance data, and improving workflows. Proven ability to translate insights into action, enhance efficiency, and support business growth in fast-paced environments.
Overview
11
11
years of professional experience
Work History
Owner/Operator
Independent Contractor (Logistics & Operations)
McDonough, GA
01.2020 - Current
- Managed end-to-end operations with 100% on-time performance and high customer satisfaction
- Analyzed data to identify inefficiencies and improve performance outcomes
- Maintained accurate reporting systems to support data-driven decisions
- Built strong client relationships through consistent service delivery
Shipping Manager / Warehouse Operations
PepsiCo
Indianapolis, IN
01.2017 - 01.2020
- Coordinated high-volume operations, improving workflow efficiency and accuracy
- Used tracking systems and data analysis to reduce errors and optimize performance
- Collaborated across teams to meet service and operational targets
- Lead team of 40 employees packaging, palletizing and shipping up to 1,500 boxes per day.
Master Assembler / Supervisor
UTC
Indianapolis, IN
01.2015 - 01.2017
- Improved productivity through process optimization and workflow coordination
- Ensured quality compliance and minimized downtime through troubleshooting
- Collaborated with cross-functional teams to streamline assembly processes and enhance productivity.
- Trained new employees on assembly techniques, safety protocols, and equipment usage.
Education
Bachelor of Business Administration -
Northwood University
Indianapolis, IN12.2008
Skills
- Marketing Operations
- Data Analysis
- Campaign Support
- Process Optimization
- Customer Experience
- CRM Tools (Salesforce, HubSpot – familiar)
- Cross-Functional Collaboration
- Project Execution
- Microsoft Office
- Oracle
- Sage
- Spira Software
- Data Reporting & Workflow Systems
KEY ACHIEVEMENTS
- Maintained 100% compliance and safety record
- Improved efficiency through data analysis and process improvements
- Recognized for reliability and performance in high-pressure environments
MARKETING FOCUS
- Experience using data to drive performance and decision-making
- Strong foundation in workflow optimization and customer-focused execution
- Actively developing skills in digital marketing and campaign strategy
Timeline
Owner/Operator
Independent Contractor (Logistics & Operations)
01.2020 - Current
Shipping Manager / Warehouse Operations
PepsiCo
01.2017 - 01.2020
Master Assembler / Supervisor
UTC
01.2015 - 01.2017
Bachelor of Business Administration -
Northwood University