Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Richard Colbert

Atlanta

Summary

Proactive Customer Service Assistant with extensive experience in answering customer inquiries about product availability and shipment times. Skilled in cash handling, complaint resolution, and customer consultation, consistently providing attentive service and maintaining a safe work environment. Strong team collaborator with a proven ability to enhance customer experiences and build lasting relationships.



Overview

2
2
years of professional experience
1
1
Certification

Work History

Customer Service Assistant

Unifi Aviation
05.2022 - Current
  • Answered customer questions about product availability and shipment times.
  • Maintained clean and organized work environment to maintain customer safety.
  • Collaborated with team members to improve overall customer experience and boost company reputation.
  • Developed strong relationships with customers, establishing trust and loyalty through attentive service.
  • Built strong relationships with customers and colleagues by providing friendly and personable service.
  • Provided exceptional support during peak hours as well as holidays and special events.

Education

High School Diploma -

Penn Foster
14300 N Northsight Blvd #125, Scottsdale, AZ 85260
04.2019

Skills

  • Cash Handling
  • Complaint Handling
  • Customer Consultation
  • Teamwork and Collaboration

Certification

  • Electrical Basic Training - 2 Months

Timeline

Customer Service Assistant

Unifi Aviation
05.2022 - Current

High School Diploma -

Penn Foster

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Richard Colbert