Richard Hilley
Fairburn
Summary
Customer focused individual seeking a flight attendant position to leverage strong communication skills, attention to detail, and a passion for delivering great service.
Overview
14
14
years of professional experience
Work History
Ramp Agent
Delta Air Lines,
02.2019 - Current
- Working with ramp agents in the storage removal and transport of customer baggage
- Worked in extreme weather conditions Unloading and loading planes
- Safely operated ground support equipment driving belt loads and tugs.
- Maintained production standards to ensure timely posting of baggage tickets and flight status.
- Guide aircrafts to and from gates and during take o to ensure planes are on schedule
- Safely guided aircraft to and from gates, maintaining strict adherence to safety protocols.
Restaurant Manager
Casablanca Burger Co
02.2012 - 02.2024
- Hiring and training employees
- Communicate with Restaurant staff on the daily task
- Scheduled employees shifts
- Inventory Management
- Priced and ordered food products, kitchen equipment and food service supplies
- Providing excellent service and satisfaction to customers by delivering high quality food and accommodating special request or dietary restrictions
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
- Conducted health, safety, and sanitation process evaluations to identify
- Motivated staff to perform at positive level and quality.
Warehouse Associate
A+ Markem
11.2010 - 12.2012
- Load and unload all inbound and outbound shipments
- Input receiving and daily inventory count
- Facilitated timely delivery by efficiently dropping o items to designated locations
- Worked safely around heavy moving machinery.
Education
High School Diploma -
Langston Hughes High School
Fairburn, GA05.2010
Skills
- Time management
- The ability to work in team
- Problem-solving Skills
- Safety Procedures
- Customer Service
- Team Leadership
- Vehicle operation
- Communication Skills
Timeline
Ramp Agent
Delta Air Lines,
02.2019 - Current
Restaurant Manager
Casablanca Burger Co
02.2012 - 02.2024
Warehouse Associate
A+ Markem
11.2010 - 12.2012
High School Diploma -
Langston Hughes High School
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