Richard Lavant

Provide support by managing hotel and ground transportation bookings.

*Manage hotel and ground transportation bookings for airline

crew member.

*Handle booking requirements via approved methods and standard operating procedures.

*Handle phone calls from crew members that address last minute issues during layovers.

*Creation of virtual credit cards related to manifest variances and ad-hoc hotel and transportation procurement.

*High level of customer service by quickly responding to crew members needs via different channels.

Timely processing of mail to scheduled flights confirming accurate weight and piece count.

*Knowledge of WebVision software

*Verification of information on manifest in V-Mail system.

*Assure appropriate container used for specific aircraft.

* Resolve basic logistic issues by interacting with load Center at Delta.

Resolved daily operational needs in an office of 200 employees

*Coordinated smooth transitions during office relocations by planning and overseeing the move process.

*Maintained physical condition of facility by use of available resources and personnel to achieve a safe, clean and functional environment.

*Controlled office access via issuance of badges; manage conference rooms and seating assignments.

*Responsible for training new employees on safety procedures and emergency evacuation.

Key Project - Acted as lead in project to install and upgrade wifi throughout office.

Program manager for corporate accounts and services for 700 employees

*Process checks for vendors.

*Managed program of fulfillment for office supplies, expedited package delivery and toner.

*Maintained vehicle fleet database of 275 units with 250 drivers. Acted as liaison between human Resources, sale managers and vendor to assure compliance in all areas.

*Responsible for onboarding employees for badge access, safety training and office procedures.

Key Project - Co-leader in 2013 to close five underperforming western warehouses. Assisted in sale of office furniture, researched and organized removal of vital records.