Richard Agbi Owusu
Gainesville
Summary
Results-driven Sales Representative with 3 years of experience in Amazon retail operations and customer engagement. Expertise in optimizing product listings, managing inventory, and enhancing customer satisfaction. Demonstrated success in boosting sales performance and efficiently resolving customer issues.
Overview
3
3
years of professional experience
Work History
Sales Representative
Amazon
Chestatee
10.2022 - Current
- Optimized product listings to enhance visibility and customer engagement.
- Increased monthly sales by 15% through improved listing quality and proactive customer support.
- Assisted customers with inquiries, achieving a 98% positive feedback rating.
- Handled 50+ customer inquiries daily, demonstrating strong communication and problem-solving skills.
- Processed and fulfilled customer orders with accuracy and efficiency.
- Tracked inventory levels to prevent stockouts and ensure operational efficiency.
- Amazon - Chestatee, GA
Education
Associate Degree - Business & Management (Marketing)
University of Maryland Global Campus
Adelphi, MarylandSkills
- Sales strategies
- Customer Service & Support
- Order fulfillment
- Inventory management
- Listing optimization
- Task management
- Team Collaboration
- Communication skills
Personal Information
Title: Sales Representative | Amazon Retail Specialist
Timeline
Sales Representative
Amazon
10.2022 - Current
Associate Degree - Business & Management (Marketing)
University of Maryland Global Campus