Richard Robertson

Completed tours of building and ensuring closed access points

Monitoring of cameras site-wide for incident prevention

Troubleshot games as issues occurred whether hardware or software.

Repairing of systems and replacement of parts as necessary

Guest services including sales, game interaction and more

Training of new Team members in responsibilities, safety and guest service

Coached team members in how to best achieve their goals

Assisted guests with issues throughout the arcade

Good relation of information from the supervisors and management down to the team members

Working of several stations at a time to ensure guest satisfaction