Summary
Overview
Work History
Education
Skills
Timeline
Generic

Richard Speaks

Rincon

Summary

Detail-oriented Service Technician with proven history of testing and evaluating service options to offer quality resolutions. Frequently commended for completing service orders quickly and maintaining accuracy in documentation. Committed to providing superior service and clear client communication.

Overview

3
3
years of professional experience

Work History

Sales Agent

Generator Supercenter
06.2023 - Current
  • Increased sales and customer satisfaction through personalized servicing.
  • Assisted call-in customers with questions and orders.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Provided superior service to customers by quickly and courteously responding to requests, inquiries, suggestions and concerns.

HVAC Technician

Old Coast Heating & Air Conditioning
08.2022 - 05.2023
  • Repaired, replaced and serviced both residential and commercial HVAC equipment, components, and wiring.
  • Worked in strict compliance with applicable OSHA regulations and safety requirements.
  • Enhanced sales operations through development of new sales strategies, cold calling techniques and customer follow-up

HVAC Service Technician

ARS/ Rescue Rooter Heating & Air Conditioning
12.2021 - 06.2022
  • Diagnosed and troubleshot problems, repairing and restoring machines to peak performance.
  • Adhered to safety protocols and policies to reduce workplace hazards.
  • Explained diagnostic findings to customers and outlined repair or service options.
  • Demonstrated increased knowledge of company products and equipment.
  • Boosted team profits with great time and resource management focused on meeting and exceeding sales targets.
  • Selected correct products based on customer needs, product specifications and applicable regulations.

HVAC Technician

Metro Heating And Cooling
02.2021 - 11.2021
  • Conducted maintenance service on HVAC systems to increase life expectancy of equipment and prevent costly repair work.
  • Worked overtime, holidays and weekends to accommodate company needs.
  • Investigated major malfunctions and breakdowns of heating and air-conditioning systems and used troubleshooting to determine causes.

Education

Truckee Meadows Community College
Reno, NV

Skills

  • Preventive Maintenance
  • Equipment Inspection
  • Customer Service
  • Diagnosis and Troubleshooting
  • Low and High Voltage
  • Diagnostics Expertise
  • HVAC and Refrigeration Systems
  • Diagnosing Malfunctions

Timeline

Sales Agent

Generator Supercenter
06.2023 - Current

HVAC Technician

Old Coast Heating & Air Conditioning
08.2022 - 05.2023

HVAC Service Technician

ARS/ Rescue Rooter Heating & Air Conditioning
12.2021 - 06.2022

HVAC Technician

Metro Heating And Cooling
02.2021 - 11.2021

Truckee Meadows Community College

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Richard Speaks