Richelle Hollingsworth
College Park
Summary
Experienced administrative professional prepared for this role with strong background in office management, scheduling, and communication. Skilled in handling multiple tasks efficiently, ensuring smooth operations, and supporting executive teams. Team collaboration and adaptability to changing needs drive consistent achievement of organizational goals. Known for reliability and fostering positive work environment.
Overview
15
15
years of professional experience
Work History
Administrative Assistant
Bright Horizons @ Jeannette Cathy Children Center
08.2021 - Current
- Managed scheduling of lunch breaks and classroom coverage for staff and children.
- Facilitated communication between parents and staff, addressing inquiries and concerns promptly.
- Trained new administrative staff on center policies, procedures, and software applications.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
- Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
- Managed scheduling for executive team, balancing complex calendars to ensure optimal use of time.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
ESOL Teacher
VIPKID
08.2016 - Current
- Taught 1-on-1 online full immersion language and content classes based on the US Common Core State Standards.
- Creatively provided high energy teaching methods through an online education interface
Education Coordinator
Bright Horizons @ Jeannette Cathy Children's Center
03.2019 - 08.2021
- Developed and implemented educational programs aligned with developmental goals.
- Coordinated training sessions for staff, enhancing instructional techniques and compliance with regulations.
- Assessed children's progress through observation and documentation to inform curriculum adjustments.
- Collaborated with families to address individual child needs, fostering strong community relationships.
- Mentored new educators, providing support in classroom management and lesson planning strategies.
- Provided ongoing support for educators through regular check-ins, feedback sessions, and professional development opportunities tailored to their unique needs.
- Promoted a positive learning environment through effective classroom management strategies and fostering strong relationships with students.
- Identified methods and tools to promote student success in project-based learning.
Nanny
Page Family
07.2012 - 06.2017
- Affectionately cared for two children ages 6 months and 4 years old for 4+ years
- Transported and maintained children’s school schedules, appointments, and entertainment activities
- Patiently and effectively tutored with reading writing and mathematics as well as homework assignments
Administrative Assistant
The Ungrounded
08.2013 - 12.2015
- Performed clerical task and compiled all daily reports, such as billing and customer data
- Supported and maintained a friendly environment to promote customer satisfaction and great experience.
- Updated and managed inventory of office supplies and prepared daily agendas and reports for management.
Prekindergarten Teacher Assistant
The Sunshine House
08.2010 - 05.2012
- Fulfilled both short- and long-term teacher assistant assignments across all subject areas, effectively assisting teaching students of diverse cultural backgrounds.
- Instructed classes of as many as 20 students; communicate with lead teachers, administrators and parents; and build a positive rapport with students.
- Monitored and recorded students' progress and achievements, as well, as identified areas in need of further development.
Education
Bachelors of Science - Rehabilitation Science
Armstrong Atlantic State University
Savannah, Ga05.2009
Skills
- Creative storytelling and role playing
- Operated efficiently a variety of technological tools ranging from Microsoft office to online scheduling programs
- Controlled and maintained a variety of office equipment
- Office administration
- Customer service
- Time management
- Strong problem solver
- Scheduling
- Office management
- Scheduling and calendar management
- Schedule management
- Multi-line telephone systems
- Staff management
- Resourceful
- Multi-line phone proficiency
- Multi-line phone systems
- Prioritization
- Meticulous attention to detail
- Relationship building
- Calendar management
- Professional and mature
- Professional communication
- Administrative support
- Computer skills
- Data entry
Timeline
Administrative Assistant
Bright Horizons @ Jeannette Cathy Children Center
08.2021 - Current
Education Coordinator
Bright Horizons @ Jeannette Cathy Children's Center
03.2019 - 08.2021
ESOL Teacher
VIPKID
08.2016 - Current
Administrative Assistant
The Ungrounded
08.2013 - 12.2015
Nanny
Page Family
07.2012 - 06.2017
Prekindergarten Teacher Assistant
The Sunshine House
08.2010 - 05.2012
Bachelors of Science - Rehabilitation Science
Armstrong Atlantic State University
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