Richmond Smyth
Rossville
Summary
Dynamic Recruitment Business Partner at Sevenstep with a proven track record in enhancing recruitment efficiency through data analysis. Expert in building key client relationships and managing high-volume hiring, achieving 100% compliance with SLAs. Adept at training teams and providing strategic insights, combining industry expertise with strong interpersonal skills.
Overview
4
4
years of professional experience
Work History
Recruitment Business Partner (Client: UHG)
Sevenstep
07.2024 - Current
- Staffed multiple hospital systems simultaneously with roles that include Medical Coding, Patient Access, Customer Service, Medicaid/Medicare sales, CDI Specialists, RN's and other healthcare management/leadership roles
- Leveraged data analytics software to identify bottlenecks and improve recruitment efficiency
- Trained new recruiters on client-specific processes, tools, and compliance standards
- Acted as a trusted advisor to hiring managers, providing market insights, interview coaching, and candidate evaluation support
- Maintained 100% compliance with client SLAs and recruitment KPIs, including candidate quality, hiring manager satisfaction, and offer acceptance rate
- Led a high-performing recruitment pod of [4-6] recruiters, overseeing daily operations, workload distribution, and performance coaching to ensure consistent delivery against client SLAs
- Managed high-volume recruitment efforts, simultaneously overseeing up to 230 active headcount across multiple departments and role levels
Lead Recruiter (Client: CVS/Aetna)
Sevenstep
05.2022 - 07.2024
- Handled high volume recruitment for back office Finance, Business/Data Analytics, Tech and Healthcare roles
- Created detailed reports for executive leadership, showcasing key recruitment metrics and progress towards strategic objectives.
- Specialized in recruiting well-qualified Healthcare candidates.
- Sourced candidates via active and passive means using numerous avenues for candidate discovery.
- Managed high-volume requisition loads, ensuring timely placement of qualified candidates in open positions.
Senior Recruiter (Client: LaserShip)
Sevenstep
02.2022 - 05.2022
- Handled high volume staffing for open warehouse roles across the east coast ranging from the production line to customer service to management.
- Trained junior recruiters on best practices for sourcing, interviewing, and candidate management.
- Pre-screened resumes prior to sending to corporate hiring managers for consideration.
- Improved office efficiency by effectively managing internal communications and correspondence.
- Studied job descriptions and qualifications to determine applicant requirements.
Recruiter (Client: UHG)
Sevenstep
09.2021 - 01.2022
- Handled high volume recruitment projects that include legal/compliance, Provider contract manager, medicare/medicaid sales, and patient access roles.
- Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
- Conducted reference checks, background screening and other pre-employment checks to verify information on applicant's resume.
- Coordinated schedules to arrange management interviews with applicants.
- Managed high-volume requisitions in a timely manner to meet client staffing needs efficiently.
Education
Bachelor of Science - Neuroscience
University of Tennessee
Knoxville, TN12-2020
Skills
- Healthcare Recruitment
- Finance Recruitment
- High Volume Staffing
- Human resources
- Key client relationships
- Talent recruitment
- Data analysis
- Industry expertise
- Client relationship management
Timeline
Recruitment Business Partner (Client: UHG)
Sevenstep
07.2024 - Current
Lead Recruiter (Client: CVS/Aetna)
Sevenstep
05.2022 - 07.2024
Senior Recruiter (Client: LaserShip)
Sevenstep
02.2022 - 05.2022
Recruiter (Client: UHG)
Sevenstep
09.2021 - 01.2022
Bachelor of Science - Neuroscience
University of Tennessee
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