Rick Law
Atlanta,MI
Summary
Master Data Professional
Overview
6
6
years of professional experience
Work History
Sales Support Coordinator
Honda Marine (Contract-Rose International)
07.2021 - 07.2022
- Responsible for processing Honda Marine Engine Orders submitted EDI, Fax, and Salesforce
- Update Dealer master with Payment Terms, Commitment Level, and program discounts
- Provide Tracking, Credit/Debit Rebills, Invoicing Inquiries, and product availability
- Coordinating between vendors and AP to assure timely payment of invoices
- Coordinate mailing of new dealer materials, new signage, and dealer boat show planning.
- Supported sales representatives in their efforts to meet or exceed individual targets by providing necessary resources and assistance.
- Developed strong relationships with clients through consistent communication and personalized service.
Master Data Management Specialist
Delta Air Lines (Contract -Spectra Force)
03.2019 - 05.2020
- Responsible for maintaining MDM functions in Ross, ELogic, and SAP for Alcohol, Food, and Equipment
- Create/Update Vendor information for purchasing needs for On-Board Services while maintaining the Pricing and Contract Dates in Ross, Logic, and SAP systems working closely with Supply Chain and the Buyers
- Create/Update Food, Special Meals, and Asset items needed for On-Board services according to vendor specification in all systems
- Responsible for updating the station parameters with orderable items for On-Board Services
- Provide a Master Food List with Pricing to Delta Caterers and Airline Stations for ordering Foods, Special Meals and Cabin Service Items needed for OBS
- Provide system access (username and password) for the Elogic System to order supplies for the stations
- Provide a Master Item List for both Food and Asset with Manufacturers dimension to Transportation and the Warehouses to ensure items are received, stored and shipped accurately
- Provide Master Asset List with Pricing to Supply Chain to ensure all asset are reported correctly to finance.
Order Management Specialist
The Clorox Company
05.2016 - 12.2018
- Manage a diverse portfolio of Distributors for Grocery and Drug Accounts
- Resolve Errors and create processes that retain to Customer Purchase Orders to ensure on time delivery
- Partner with Transportation, DC Operations, & Load Builder to consolidate orders for picking and shipping to customer and to maximize transportation capacity
- Partner with Sales and Customer Operations Manager to provide excellent service to the customer doing root-cause analysis, solving problems, setting up customers on new programs (DPS, CPU) to increase efficiency and drive out waste
- Partner with Acosta, 3rd Party Broker, Sales, and the Customer to ensure accurate prices are updated in SAP and Siebel system.
- Established strong working relationships with key clients through exceptional service delivery resulting in long-term partnerships.
- Managed high volumes of orders, consistently meeting deadlines and maintaining accuracy throughout the process.
- Enhanced order processing efficiency by streamlining workflows and implementing best practices.
- Ensured compliance with regulatory requirements through diligent record-keeping and adherence to established protocols.
- Assisted in training new hires on company-specific policies, procedures, systems, and best practices related to order management functions.
Education
Some College (No Degree) - Marketing
Middle Georgia College
Cochran, GASome College (No Degree) - Marketing
Georgia State University
Atlanta, GASkills
SAP, AS400, SYS38, SALESFORCE, MS WORD, EXCEL
Skillseducation
Microsoft Office Suite, Word, Excel, Transportation Management System, Warehouse Management System, Proficient with SAP, System 38, and AS400, Sunrise, Georgia State University, Marketing, 1987, 1990, George Washington University, Digital Amps Cellular Telephone and Systems, Georgia Perimeter College, UNIX Level I Users Course, UNIX Level II Shell Programming, Dale Carnegie Institute, Effective Speaking and Human Relations Course
Timeline
Sales Support Coordinator
Honda Marine (Contract-Rose International)
07.2021 - 07.2022
Master Data Management Specialist
Delta Air Lines (Contract -Spectra Force)
03.2019 - 05.2020
Order Management Specialist
The Clorox Company
05.2016 - 12.2018
Some College (No Degree) - Marketing
Middle Georgia College
Some College (No Degree) - Marketing
Georgia State University
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