RICKY GANN

Working with FedEx, UPS, and other LTL Freight services, to ensure proper delivery of international shipments.

• Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
• Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.

• Diagnosed and repaired hardware malfunctions, ensuring optimal computer functionality.
• Provided timely and efficient IT support for staff members, reducing downtime and improving productivity levels.
• Performed routine maintenance on computer systems, ensuring optimal performance and extending the life of equipment.

• Enhanced electrical system safety by assisting in the installation and maintenance of wiring, conduits, and fixtures.
• Enhanced overall job site safety by adhering to strict safety protocols and reporting potential hazards immediately.
• Assisted electricians with installing electrical systems, resulting in timely project completion and increased customer satisfaction.