Rico Jointer
Marietta
Summary
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
13
13
years of professional experience
2016
2016
years of post-secondary education
Work History
Bartender
Snooze AM Eatery
Atlanta
10.2023 - Current
- Created classic and signature cocktails using high-quality spirits and fresh ingredients.
- Provided exceptional customer service in a fast-paced bar environment during peak hours.
- Maintained cleanliness and organization of the bar area, ensuring compliance with health standards.
Bartender
Goldbergs
Smyrna
05.2020 - 11.2025
- Work high-volume shifts in both the cocktail lounge and fine-dining restaurant.
- Reconcile receipts at the end of the night using Micros POS system.
- Collaborated on seasonal drink menus and invented several lucrative cocktail recipes.
- Train new hires to mix drinks properly, serve drinks responsibly, and ensure customers are satisfied.
General Office Assistant
Department of Natural Resources
Detroit
09.2015 - 01.2021
- Answered office phone and emails to schedule appointments, forward information and complete daily task.
- Delivered exceptional customer service through direct communication with clients and team members.
- Greeted visitors or callers daily to handle questions or direct to appropriate staff.
- Delivered helpful and kind customer service to guests, maintaining composure in stressful situations to maximize customer satisfaction.
- Maintained business records by updating customer information.
Contractor
Pat's Landscaping & Tree Service
Detroit
05.2018 - 08.2018
- Renovated and produced physical structures to meet timeline and budgetary constraints.
- Managed quality control and maintained high level of customer satisfaction.
- Reviewed customer requests, resolved questions and defined specifications before completing orders.
- Visited job sites and reviewed renovation plans to ascertain projects.
Cashier
Eastern Market
Detroit
05.2013 - 08.2013
- Operated cash register, collected payments and provided accurate change.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
- Helped customers find specific products, answered questions and offered product advice.
Education
High School Diploma -
University Preparatory Science And Math High School
Detroit, MIMBA - Business Administration
Wayne State University
Detroit, MISkills
- Document editing
- Billing and coding
- Billing and invoicing
- Advanced MS Office Suite knowledge
- Team collaboration
- Leadership
- Multitasking
- Maintenance & Repair
Timeline
Bartender
Snooze AM Eatery
10.2023 - Current
Bartender
Goldbergs
05.2020 - 11.2025
Contractor
Pat's Landscaping & Tree Service
05.2018 - 08.2018
General Office Assistant
Department of Natural Resources
09.2015 - 01.2021
Cashier
Eastern Market
05.2013 - 08.2013
High School Diploma -
University Preparatory Science And Math High School
MBA - Business Administration
Wayne State University