Rihanna Sherman
Atlanta
Summary
Professional with strong expertise in event coordination and guest engagement. Known for effective team collaboration and adaptability to changing needs. Skilled in managing schedules, organizing activities, and ensuring memorable experiences for all attendees. Reliable and focused on achieving exceptional results in every aspect of event hosting.
Overview
3
3
years of professional experience
Work History
Party Host/Cashier
Chuck E Cheese Entertainment
08.2022 - Current
- Create memorable and safe experiences for families by hosting well-organized, energetic birthday parties.
- Promote customer satisfaction by effectively managing time and resolving guest concerns.
- Trusted by management to train new employees, sharing best practices for party hosting and customer service.
- Support front-of-house operations as a cashier during high-volume hours.
- Coordinated and executed engaging party experiences for children and families.
- Developed customized party itineraries based on client preferences and event themes.
- Enhanced guest satisfaction by addressing concerns promptly and effectively during parties.
- Handled any unexpected issues or emergencies calmly and professionally, maintaining a positive atmosphere during events.
Retail
Texas Rangers Stadium
06.2023 - 09.2023
- Maximized retail space utilization by creating visually appealing merchandise displays that showcased available products effectively.
- Maintained product knowledge to confidently answer customer questions and suggest items.
Admissions
Six Flags Hurricane Harbor
05.2022 - 07.2022
- Managed patient admissions, transfers, and discharges within the labor and delivery unit to maintain smooth operations.
- Welcomed guests and resolved ticketing issues with professionalism and efficiency.
- Handled technical support for admission-related systems and ensured guest satisfaction at entry and exit points.
Education
High School Diploma -
South Oak Cliff High School
Dallas, TexasAssociate of Art - Liberal Arts
Dallas College
Dallas, TexasSkills
- Leadership & Training
- Customer Service & Communication
- Cash Handling & Effective Multitasking
- Microsoft Excel (Advanced Badge)
- Certified in Entrepreneurship & Small Business Management
- Certified in Technology Support (CIT)
- Decorating
- Public speaking confidence
Awards
Merit Scholarship - Clark Atlanta University, Omega Psi Phi (Theta Alpha Chapter) Scholarship Recipient, Saint Peter’s Academy Alumni & Associates Scholarship Recipient, Pride of Mt. Pisgah Lodge #135 Scholarship Recipient, Ron Bivins “The People’s Servant” Ministry Scholarship Recipient, Burger King Foundation Scholarship Recipient, North Texas Association of Real Estate Brokers Scholarship Recipient, Texas Association of Real Estate Brokers Scholarship Recipient, SDK Foundation Scholarship Recipient, Links Inc. (Dallas, Texas Chapter) Scholarship Recipient, South Dallas Business & Professional Women Scholarship Recipient, DISD Superintendent Scholarship Recipient
Timeline
Retail
Texas Rangers Stadium
06.2023 - 09.2023
Party Host/Cashier
Chuck E Cheese Entertainment
08.2022 - Current
Admissions
Six Flags Hurricane Harbor
05.2022 - 07.2022
Associate of Art - Liberal Arts
Dallas College
High School Diploma -
South Oak Cliff High School
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