Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Riley Nunez

Statesboro

Summary

Customer-focused professional with over three years of experience in front-end service and merchandise operations. Demonstrated ability to deliver exceptional customer service while managing high call volumes and maintaining organized inventory. Contributed to team efficiency through strong organizational and communication skills. Currently pursuing a Bachelor's degree in Health Sciences.

Overview

5
5
years of professional experience

Work History

Retail Sales Associate

TJ Maxx
Statesboro
07.2023 - Current
  • Greeted customers upon entry and offered assistance as needed.
  • Answered incoming calls to resolve customer inquiries and provide product availability details.
  • Delivered exceptional customer service by assisting shoppers and addressing concerns effectively.
  • Collaborated with team members to maintain an organized and visually appealing store layout.
  • Managed inventory, restocked products, and ensured accurate placement on shelves.
  • Balanced time efficiently between phone duties, cashier tasks, and store organization efforts.
  • Operated point-of-sale systems accurately to process customer payments and transactions.
  • Assisted in training new employees on proper use of equipment and safety protocols.
  • Handled customer complaints in a professional manner.
  • Participated in team meetings and training sessions to enhance operational knowledge.

Merchandise Associate

HomeGoods
McDonough
07.2020 - 08.2021
  • Greeted visitors and customers with professionalism to enhance store experience.
  • Answered customer phone calls to provide product details and confirm stock availability.
  • Delivered exceptional service by assisting customers with purchases, inquiries, and returns.
  • Supported merchandise flow through organized inventory and timely restocking.
  • Processed sales transactions accurately and efficiently at cash register.
  • Trained new employees in effective merchandising practices and customer service techniques.
  • Operated within a fast-paced retail environment, supporting seasonal and promotional setups.
  • Resolved customer complaints promptly while adhering to company policy.

Education

Bachelor of Science - Health Sciences

Georgia Southern University
Statesboro, GA
12.2025

Skills

  • Customer service and support
  • Effective communication
  • Time management
  • Point-of-sale systems
  • Organizational skills
  • Problem solving
  • Team collaboration
  • Data entry
  • Store operations
  • Staff training

Languages

Spanish
Elementary

Timeline

Retail Sales Associate

TJ Maxx
07.2023 - Current

Merchandise Associate

HomeGoods
07.2020 - 08.2021

Bachelor of Science - Health Sciences

Georgia Southern University

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Riley Nunez