Riley Varnadoe
Cumming
Summary
Experienced insurance professional with a background in commercial insurance renewal marketing and professional liability claims assistance. Currently pursuing a Property and Casualty Insurance License to further expand expertise in the insurance industry. Detail-oriented, organized, and committed to providing exceptional service and support.
Overview
3
3
years of professional experience
Work History
Claims Assistant I
RSUI
01.2024 - Current
- Reviewed and processed FNOL for insurance claims submitted by policyholders, agents, and brokers
- Collaborated with adjusters, appraisers, and other professionals to resolve claims
- Prepared written correspondence as needed for effective communication with claimants or other parties involved in claim
- Conducted the Professional Liability (PL) daily audit for the department, ensuring accurate recording and timely updates of reporting processes
- Efficiently processed over 50 invoices daily, including settlement disbursements, payments to law firms, and remittances to approved vendors, ensuring accuracy and compliance with financial procedures
- Prepared and issued accurate acknowledgment letters to insureds, agents, and brokers in a timely manner, ensuring clear communication and compliance with company standards.
Renewals Marketing Associate
Marquee Insurance Group, LLC
05.2022 - 12.2023
- Proficient use and training of SalesForce
- Diligently managed a comprehensive client information system, maintaining precise and up-to-date files for 75+ clients, including loss run reports, motor vehicle reports, quote sheets, and legally binding insurance documents
- Orchestrated targeted email marketing campaigns for insured clients, ensuring timely communication of upcoming policy renewals to the appropriate insurance market
- Maintained constant communication with underwriters as well as our in-house agents
- Guaranteed compliance of all legally binding insurance contracts
- Managed and operated in-house insurance raters for assigned accounts, ensuring accurate and timely processing of insurance quotes
- Successfully closed premium transactions totaling up to $10 million within a one-year period
Education
Bachelor of Arts - Communications: Public Relations
University of North Georgia
Gainesville, GA05-2022
Skills
- Claims Processing
- New Market Research
- Market Analysis
- Customer Retention
- Policy Renewals
- Underwriter Collaboration
- Email Marketing
- Payment Processing
- File Management
- Data Entry
- Confidentiality Handling
Timeline
Claims Assistant I
RSUI
01.2024 - Current
Renewals Marketing Associate
Marquee Insurance Group, LLC
05.2022 - 12.2023
Bachelor of Arts - Communications: Public Relations
University of North Georgia
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