Rio Satoh
Atlanta
Summary
Dynamic sales associate with proven expertise at Publix Grocery Store, excelling in customer service and teamwork. Recognized for enhancing customer satisfaction and driving sales through effective problem-solving and relationship-building. Skilled in cash handling and financial analysis, leveraging strong communication to foster loyalty and achieve goals.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Sales Associate
Publix Grocery Store
Atlanta, GA
05.2022 - 08.2026
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Maintained organized merchandise displays to promote sales and improve store aesthetics.
- Processed transactions efficiently using point-of-sale systems, ensuring accurate cash handling.
- Collaborated with team members to achieve daily sales goals and maintain customer satisfaction.
- Trained new associates on store policies, procedures, and customer service best practices.
- Monitored inventory levels and assisted in restocking shelves to ensure product availability.
- Resolved customer concerns promptly, fostering positive relationships and loyalty to the brand.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
- Developed strong rapport with customers and created positive impression of business.
- Used in-store system to locate inventory and place special orders for customers.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Engaged in friendly conversation with customer to better uncover individual needs.
CRE Summer Analyst
Coro Realty
Atlanta, GA
07.2025 - 07.2025
- Analyzed market trends to support investment strategies and decision-making processes.
- Developed financial models to assess property performance and investment viability.
- Collaborated with cross-functional teams to streamline reporting processes and enhance communication.
- Conducted due diligence on potential acquisitions, ensuring compliance with company standards.
Education
High School Diploma -
North Atlanta High School
Atlanta, GA05-2026
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Problem-solving
- Excellent people skills
- Goal oriented
- Reliable and punctual
Certification
- Microsoft Word, Microsoft - May 2023
- Google AI, Google - May 2026
Languages
Japanese
Native or Bilingual
Timeline
CRE Summer Analyst
Coro Realty
07.2025 - 07.2025
Sales Associate
Publix Grocery Store
05.2022 - 08.2026
High School Diploma -
North Atlanta High School