RITA TURKIN
Kennesaw
Summary
Customer-focused Sales Associate with over 10 years in customer service and operations management. Enhances customer experiences and drives sales growth through effective communication and attention to detail. Implements quality control measures and fosters team collaboration to improve customer satisfaction and streamline transactions.
Overview
30
30
years of professional experience
Work History
Sales Associate
Mercedes Benz of Marietta
Marietta
2015.12 - Current
- Educated customers on financing options and warranty packages, facilitating informed purchasing decisions.
- Assisted customers with vehicle selection, delivering tailored product information and advice to meet individual needs.
- Processed sales transactions accurately and efficiently using dealership software.
- Greeted customers warmly, ensuring exceptional service throughout their visit.
- Responded to customer inquiries promptly through phone and in-person communication.
- Collaborated with team members to improve customer service, resulting in a more streamlined experience.
- Helped customers locate specific products, answering questions effectively.
Managing Member
West Beverage Inc
Kennesaw
2003.01 - 2015.03
- Directed marketing strategies to increase brand visibility and engagement in target markets.
- Coordinated with internal teams on marketing campaigns designed specifically for managing members.
- Oversaw daily operations for beverage distribution, ensuring seamless management and delivery.
- Managed inventory levels and coordinated supply chain logistics to maintain optimal stock availability.
- Developed training programs for staff on product knowledge and customer service.
- Implemented quality control procedures to ensure product standards.
- Collaborated with suppliers to negotiate favorable terms and pricing.
MANAGING MEMBER
R.U. INC
Atlanta
1996.04 - 2003.01
- Directed daily operations of beverage production and distribution processes.
- Managed inventory control and supply chain logistics effectively.
- Implemented quality assurance protocols to ensure product integrity.
- Developed and supervised staff training programs to enhance operational excellence.
- Collaborated with internal teams to create targeted marketing campaigns for managing members.
- Ensured accuracy of all data related to managing members' accounts, including balances, transactions.
- Conducted reviews of daily operations to pinpoint improvement opportunities and enhance efficiency.
Education
Master of Arts - History
University of Vilnius
Vilnius1986-05
Skills
- Sales achievement
- Customer service
- Client support
- POS system operation
- Attention to detail
- Inventory management
- Quality control
- Task prioritization
- Multitasking ability
- Communication skills
Languages
English
Professional
German
Professional
Lithuanian
Professional
Polish
Professional
Russian
Professional
Timeline
Sales Associate
Mercedes Benz of Marietta
2015.12 - Current
Managing Member
West Beverage Inc
2003.01 - 2015.03
MANAGING MEMBER
R.U. INC
1996.04 - 2003.01
Master of Arts - History
University of Vilnius