Ritesh Kumar
Atlanta,GA
Summary
- 20+ years’ Experience in Software Quality and Test Management, Business Analysis, Data Management Leader with process expertise for Insurance, Airline- Travel and Hospitality Domain- Back office system, Reservation, E-commerce, Ticketing, EMD, Check in.
- Certified SAFe 5 Agilist from Scaled Agile and Certified Scrum master from Scrum Alliance.
- Proven process improvement accomplishments for faster, better processes.
- Accomplish software quality assurance through Agile/Scrum methodology.
- Led global teams of over 40 resources in the US and India.
- Experience in requirement gathering, analysis and documentation.
- Experience in Leading ongoing reviews of business processes and developing optimization strategies.
- Experience in Test Strategies, Test Planning, Test Estimations, Test Execution Management, Defect Tracking, Test Metrics Preparation
- Experience in Functional, Regression, Sanity, System Integration and User Acceptance, Smoke and Performance testing.
- Experience in managing the Automation team and hands-on in using test tools such as Quick Test Pro, Win-Runner. Leverage test automation to support Regression and in Sprint Automation.
- Excellent inter-personal and communication skills, able to engage with Customers and stakeholders.
- Mentor and motivate team members to be strong team players and achieve individual excellence
Overview
21
21
years of professional experience
1
1
Certification
Work History
Sr. Test Consultant
Aflac
07.2020 - Current
- Responsible for creation of Test strategy and its Execution for EPS application
- Responsible for customer/stakeholder communication on Quality and test advocacy
- Responsible for creating test plan, test Metrics and Generating Current state risk Evaluation (CSRE)
- Responsible for Quality Engineering dashboard for EPS
- Participation in PI planning, refinement session for QE Team
- Managing testing activities to ensure high quality and high-end testing of applications in scope for Minerva TSA exit
- Organizing, controlling, ensuring traceability and visibility of testing progress to Minerva program stakeholders
- Creation of Test Queries in Snowflake for Teradata Migration and comparison testing for Lapse, Mortality and Morbidity for Individual and Group Experience Studies
- Participation on Experience Study UAT and creation of Test closure reports
- Collection of group policy data from Genelco and migration to Wynsure system
- Defect Management and reporting to Product stakeholders.
QA Manager
Assurant
12.2019 - 06.2020
- Responsible for quality assurance and delivery of Assurant Products- ePrism, Elita-Claim System
- Responsible for publishing Product Dashboards for multiple Scrum Teams
- Responsible for customer/stakeholder communication on Quality and test advocacy
- Manage large teams with Test engineers, leads and resources planning
- Review and manage test management processes, Test Metrics
- Partner with product and Scrum masters on Capacity Utilization
- Work with Release management team on feature and release prioritization.
Test Manager
SITA
02.2014 - 11.2019
- Responsible for quality assurance and delivery of SITA Reservation products- Airlines
- Review and manage test management processes and Production changes
- Coordinating software test execution in both onsite and offshore mode
- Manage local and remote teams using matrix organizational structures
- Partner with product and development managers on feature and release prioritization
- Work with Performance Test team to ensure proper methodologies and processes are in place
- Worked with development and application groups in creating and maintaining standard processes and methods to develop software of a higher level of quality
- Work with individual team members in setting career goals and providing performance feedback throughout year to encourage individual and team maturity
- Work with functional, regression team to ensure complete coverage as per test plan and objectives
- Defect Management- tracking and reporting to product stake holders
- Requirement gathering from Business/Stakeholders
- Creation of User Stories and business flows under agile methodologies
- Review Test Cases and Participation in UAT activities
- Worked with development and Business groups in creating application enhancement/change requests.
Test Manager
SABRE
05.2007 - 01.2014
- Worked as QA Lead/Onsite coordinator as well as Test Lab Administrator for Sabre’s Reservation product.
- Maintained Test Lab for Maintenance/regression testing.
- Involved in various phases of testing – Test planning, designing test strategy & work distribution.
- Involved in Migration and Configuration testing.
- Defect Management- tracking and Reporting.
- Developing Test case and their review as per business logic.
- Involved in Functional, System/integration, Migration, Regression Testing
- Worked on test automation using QTP, SuperBot
- Analyzing results from automated scripts execution
Test Lead
NIIT Technologies
07.2003 - 04.2007
- Involved in Functional and Regression testing for various enhancement for Sabre’s Ecommerce-Airlines, ehotels, and Air shopping solution
- Involved in various phases of testing – Test planning and designing test strategy
- Defect tracking and Reporting
- Developing Test case and their review.
Education
Diploma in Business Management -
Institute of Management Technology
Ghaziabad, India2003
Master of Science - Industrial Mathematics & Computer Applications
Dr B R Ambedkar University
Agra, India12.1999
Bachelor of Science - Computer Applications & Instrumentation
Dr B R Ambedkar University
Agra, India06.1997
Skills
- Program Management- SAFe 5 Agilist, Scrum Master from Scrum Alliance
- Quality Engineering
- Agile/DevOps/Continuous Testing
- Business Analyst
- Data Management
Domain
- Insurance
- Airlines & Travel
- ECommerce
Certification
- SAFe 5 Agilist from Scaled Agile
- Scrum Master from Scrum Alliance
Accomplishments
- White paper for Globalization and Localization testing
- White Paper for Web testing.
Competency
- Program Management
- Test Management
- Quality Assurance
- Business Analyst
Technology Proficiency
- Zephyr Scale
- QTest
- ALM Quality Center
- QTP
- TFS/Azure DevOps
- EXplainPMT
- VersionOne
- TeamTrack
- PluralSight Flow
- MS Project
- TFS
- JIRA
- PVCS Tracker
- Bugzilla
- ELSINORE
- SQL Server 2012
- Snowflake
- C
- Windows
- IOS
- Unix
- MS Office
- MS Visio
- Visual Studio
- Jenkins
- CVS
- SharePoint
- ServiceNow
- MS Teams
Timeline
Sr. Test Consultant
Aflac
07.2020 - Current
QA Manager
Assurant
12.2019 - 06.2020
Test Manager
SITA
02.2014 - 11.2019
Test Manager
SABRE
05.2007 - 01.2014
Test Lead
NIIT Technologies
07.2003 - 04.2007
Diploma in Business Management -
Institute of Management Technology
Master of Science - Industrial Mathematics & Computer Applications
Dr B R Ambedkar University
Bachelor of Science - Computer Applications & Instrumentation
Dr B R Ambedkar University
Similar Profiles
Kaleb RichardKaleb Richard
Benefits Consultant at AflacBenefits Consultant at Aflac
Kenteryca IvyKenteryca Ivy
Insurance Agent at AflacInsurance Agent at Aflac
Dalecia KimbroughDalecia Kimbrough
Claims Examiner at AflacClaims Examiner at Aflac
Taylor StuckeyTaylor Stuckey
Benefits Associate at AFLACBenefits Associate at AFLAC
Jalin C. StanleyJalin C. Stanley
Athletic Director at Atlanta Public Schools: MLK Jr. Middle SchoolAthletic Director at Atlanta Public Schools: MLK Jr. Middle School