Proven leader with a strong focus on workplace safety and performance monitoring. Experienced in mentoring teams and developing an efficient workload for each individual based off their needs and performance.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Team Lead
Brown Bag Seafood
Atlanta, GA
08.2025 - Current
Led team in daily operations, ensuring timely and efficient service delivery.
Mentored staff on customer engagement strategies to enhance guest experience.
Developed training materials to improve onboarding processes for new employees.
Manager
Atlanta Bread Company
Woodstock, GA
07.2023 - 08.2025
Oversaw daily operations to ensure efficient service delivery and customer satisfaction.
Trained and mentored staff on best practices for safety protocols
Collaborated with team members to streamline workflows and enhance operational efficiency.
Monitored crew member's work and changed tasks given as needed.
Data entry through sales versus people scheduled to ensure I was being efficient.
Education
Bachelor of Science - Psychology
Georgia State University
Atlanta, GA
05-2027
Skills
Attention to detail
Conflict resolution
Performance monitoring/improvement
Workplace safety
Certification
Certificate of Completion - 40 hour RBT training course