Summary
Overview
Work History
Education
Skills
Timeline
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Riyan Spann

Dallas

Summary

Motivated professional with a strong work ethic and adaptability. Proven track record in enhancing clinic efficiency through effective patient flow management and exceptional customer service. Skilled in electronic health records and comprehensive patient care, with experience as an Ophthalmic Tech. Demonstrated ability to manage multiple projects accurately while fostering strong relationships with patients and healthcare professionals. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

6
6
years of professional experience

Work History

Ophthalmic Technologist

Georgia Retina
Marietta
10.2024 - Current
  • Conducted comprehensive eye exams and collected patient medical histories.
  • Documented patient information in electronic health records efficiently.
  • Monitored patient flow to optimize clinic operations and service delivery.
  • Assisted in the administration of diagnostic tests and imaging procedures.
  • Operated ophthalmic equipment, ensuring accurate readings and functionality.
  • Maintained accurate patient records in accordance with HIPAA regulations.
  • Demonstrated excellent customer service skills when interacting with patients and colleagues.
  • Administered topical medications to the eye prior to exams or treatments.
  • Organized inventory of supplies needed for clinic operations on a regular basis.
  • Disinfected instruments between uses according to established protocols.
  • Assisted in minor surgical procedures such as intravitreal injections.
  • Developed strong relationships with referring physicians to ensure quality of care for their patients.
  • Monitored patient progress after treatments or surgeries have been completed.
  • Assisted ophthalmologists with various procedures such as fundus photography, OCT photography, and fluorescein angiography.
  • Prepared patients and administered basic eye exam tests.
  • Sent patient prescriptions to pharmacies.
  • Performed a wide range of diagnostic tests such as OCT, visual fields, and fundus photography.
  • Managed patient flow to optimize clinic efficiency and minimize wait times.
  • Conducted pre- and post-operative care, providing patients with detailed instructions and follow-up.

Optometric Assistant

Arbor Place Eye Care
07.2023 - 10.2024
  • Scheduled appointments, handled referrals and ordered supplies for optometric practice.
  • Greeted patients, prepared exam rooms and documented medical records to keep office running efficiently and effectively.
  • Took medical histories and reported current concerns from patients prior to physical exam by optometrist.
  • Administered visual acuity tests, glaucoma screening and Keratometry and communicated findings to doctor.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Liaised with patients and addressed inquiries, appointment requests and billing questions.
  • Assisted patients with scheduling and managing appointments efficiently.
  • Prepared examination rooms and maintained cleanliness of equipment and tools.
  • Educated patients on contact lens care and proper eye hygiene practices.
  • Collaborated with optometrists to ensure smooth patient flow during examinations.
  • Maintained accurate patient records in electronic health record systems securely.
  • Scheduled appointments for patients and maintained appointment calendars for the optometrist.
  • Greeted patients upon arrival at the office, verified insurance coverage and collected co-payments or outstanding balances due from previous visits.
  • Ordered supplies needed for optical services and kept track of inventory levels.
  • Administered diagnostic medications as prescribed by the optometrist.

Lead Teacher

Primrose Schools At Brookstone
03.2021 - 07.2023
  • Developed and optimized rich learning environment by capitalizing on diverse engagement strategies and enriching teaching techniques.
  • Observed and recorded teacher methods to suggest improvements and increase student interest.
  • Chose optimum curriculum for each class and devised creative daily lesson plans to meet requirements and needs of different learners.
  • Created after-school program to enhance student involvement in school processes.
  • Maintained patience and level-headedness in diverse situations to support student development and personal growth.
  • Conferred with parents about student progress to boost family involvement and enhance student support.
  • Gave one-on-one attention to children while maintaining overall focus on entire group.
  • Met with students, parents and administrators to address and resolve students' behavioral and academic issues.

After School Teacher

Roberts Elementary school
02.2020 - 03.2021
  • Observed children and recorded activities, maintained daily records and created safe environments during activities, meals and naps.
  • Prepared after-school enrichment activities for children to encourage student participation.

Assistant Preschool Teacher

Primrose school at Brookstone
07.2019 - 02.2020
  • Supervised students outside classroom during recess, lunch and breaks
  • Instructed and assisted students during craft activities
  • Supported lead teacher with daily classroom activities
  • Prepared classroom for naptime
  • Set up for special events, including parties and parent meetings
  • Maintained and cleaned nap mats by making minor repairs and wiping down
  • Created and assembled classroom displays and decorations
  • Monitored students to observe behavior, enforce rules and maintain safety
  • Assisted with or led story time by reading books to children
  • Kept students safe inside and outside classrooms by proactively monitoring behaviors and tracking student movements, safety hazards and visitors
  • Assisted teachers with lesson preparation and curriculum implementation
  • Cleaned and organized classrooms, materials, and supplies for maximum efficiency
  • Attended in-services, workshops and seminars
  • Prepared bulletin boards, classroom materials and individual student portfolios to support teacher plans
  • Interacted with children one-on-one and in small groups to enhance and support learning activities.
  • Educated students in foundational concepts such as shapes, numbers, and letters.

Education

Some College (No Degree) - Communication And Public Relations

Southern New Hampshire University
Hooksett, NH

Some College (No Degree) - Forensic Science

Georgia Highlands College
Marietta, GA

Diploma -

East Paulding High School
Dallas, GA
05.2019

Skills

  • Team collaboration
  • CPR and first-aid certification
  • Safety protocols
  • Parent engagement
  • Active listening
  • Material comprehension
  • Critical thinking
  • Patient interviews
  • Account management
  • Order processing
  • Customer service
  • Diagnostic testing
  • Patient assessment
  • Electronic health records
  • Appointment scheduling
  • Communication skills
  • Ophthalmic imaging expertise
  • Patient education
  • Cleaning & sanitation
  • Patient relations

Timeline

Ophthalmic Technologist

Georgia Retina
10.2024 - Current

Optometric Assistant

Arbor Place Eye Care
07.2023 - 10.2024

Lead Teacher

Primrose Schools At Brookstone
03.2021 - 07.2023

After School Teacher

Roberts Elementary school
02.2020 - 03.2021

Assistant Preschool Teacher

Primrose school at Brookstone
07.2019 - 02.2020

Some College (No Degree) - Communication And Public Relations

Southern New Hampshire University

Some College (No Degree) - Forensic Science

Georgia Highlands College

Diploma -

East Paulding High School

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