Robert Cobbs
Duluth
Summary
Results-driven Claims Representative with expertise in customer relationship management and conflict resolution. Manages cases to enhance operational efficiency and achieve favorable outcomes. Combines experience in claims management and educational support, fostering collaboration and effective communication to create positive experiences for customers and students.
Overview
9
9
years of professional experience
Work History
Claims Representative
Progressive
Duluth
11.2024 - Current
- Communicated effectively with customers to gather necessary information.
- Reviewed documentation to verify claim accuracy and completeness.
- Documented claim details in the company's claims management system.
- Maintained up-to-date knowledge of insurance policies and procedures.
Special Education Paraprofessional
Gwinnett County Schools
Suwanee
07.2024 - 10.2024
- Facilitated implementation of individualized education plans, enhancing student engagement and learning.
- Collaborated with special education staff to adapt learning materials and resources.
- Guided students during classroom activities and transitions, promoting a smooth learning environment.
- Observed student behavior and reinforced positive actions, fostering a supportive classroom atmosphere.
- Helped maintain a safe and organized classroom environment for all students.
Paraprofessional
Atlanta Public School System
Atlanta
03.2017 - 09.2024
- Administered assessments to determine student's academic performance levels.
- Maintained accurate records of student grades and academic progress reports.
- Graded assignments and tests and documented results into filing systems.
- Organized educational materials and resources for effective learning.
- Assisted with the organization and implementation of classroom projects and events.
- Provided technical assistance to teachers when using new software or technology tools.
Education
MBA - Business Administration And Management
Brenau University
Gainesville, GA04-2022
Bachelor of Science - Physical Education
Kentucky State Univeristy
Frankfort05-2001
Skills
- Claims analysis
- Policy documentation
- Insurance regulation
- Case management
- Data entry
- Client relationship management
- Attention to detail
- Verbal and written communication
- Team collaboration
- Conflict resolution
- Educational support
Timeline
Claims Representative
Progressive
11.2024 - Current
Special Education Paraprofessional
Gwinnett County Schools
07.2024 - 10.2024
Paraprofessional
Atlanta Public School System
03.2017 - 09.2024
MBA - Business Administration And Management
Brenau University
Bachelor of Science - Physical Education
Kentucky State Univeristy