Robert Hernandez
Villa Rica,Georgia
Overview
36
36
years of professional experience
Work History
Operations Manager
Department of Justice, Federal Bureau of Prisons
11.2016 - 12.2020
- Managed six Federal Bureau of Prisons manufacturing factories
- Provided leadership to sixty civilian staff and two thousand federal incarcerated federal inmates
- Proposed and implemented various plans that improve both sales and earnings, while meeting the factories' production and performance goals, as well as customer demands
- Verified sound financial practices and adherence to development, manufacturing, lead times, quality and customer service
- Established strategic corporate goals while integrating work plans, production requirements, and delivery schedule
- Facilitated cogent solutions to logistical and manufacturing problems to prevent loss of production hours
- Implemented follow-up controls to sustain integration changes and production needs
- Ensured all manufacturing programs were uniformed and efficiently maintained throughout the factories
- Mentored line staff and prepared them for supervisory positions, interviewed applicants for employment
- Conducted background checks and internal investigations
Superintendent of Industries & Education
Department Of Justice, Federal Bureau Of Prisons
09.2014 - 11.2016
- Responsible for reviewing and providing administrative and quality reports to the CEO
- Administered the Quality Assurance Department, factory management, production foreman, business management and accounting, as well as warehouse for the prison industries
- Directed quality assurance process, factory management staff, and contracting and business office and accounting operations
- Ensured OSHA and all industrial standards were met
- Monitored education classes and ensured all inmates were given the opportunity to attend class to prepare and study for GED
Complex Quality Assurance Manager
Department Of Justice, Federal Bureau Of Prisons
11.2012 - 09.2014
- Developed and wrote local quality manual, process and procedures in compliance with Standard Organization Certification (ISO)
- Ensured all certifications were met, reviewed customer complaints to determine root cause, corrective actions, and follow-up
- Ensured all factories maintained International Standard Organization certification (ISO), and Lean Six Sigma (LSS).
Quality Assurance Manager
Department Of Justice, Federal Bureau Of Prisons
08.2010 - 11.2012
- Analyzed quality data to detect unsatisfactory trends or weaknesses in quality inspection system
- Identified key areas through trend-analysis to determine corrective measures under government contract for General Services Administration (GSA)
- collaborated with Quality Assurance Representative (QAR) on inspections to ensure compliance and authorization for shipping products throughout the United States and foreign countries.
Production Foreman
Department Of Justice, Federal Bureau Of Prisons
01.2006 - 08.2010
Correctional Services
04.1993 - 01.2006
United States Army
11.1984 - 06.1992
Education
Andress High School
05.1984
Skills
- Employee Development
- Project Management
- Finance and Accounting Oversight
- Desktops, Laptops, and Mobile Devices
Job Related Education
- Leadership Learning phase 2, 2014
- Leadership Learning phase 1
- Lean Six Sigma Greenbelt certified (LSS)
- Contracting Officers Representative
- AQS Management Systems, Lead Auditor
- Quality Assurance Trainee Program
- International Standard Organization (ISO) certified
- Federal Law Enforcement Academy 1993
- Federal Air Marshal Academy 2001
Availability
Part time, Full Time
Job Related Awards
- Quality Step Increase 1995
- Quality Step Increase 1997
- Quality Step Increase 1999
- Quality Step Increase 2016
- Quality Step Increase 2019
- Sustained Superior Award 1995
- Sustained Superior Award 2004
- Sustained Superior Award 2005
- Sustained Superior Award 2008
- Special Act Award 1995
- Special Act Award 1996
- Special Act Award 1998
- Special Act Award 1999
- Special Act Award 2006
- Special Act Award 2008
- Special Act Award 2016
Volunteer Experience
- Atlanta West Veterinarian
- Youth Villages (Mentor)
Languages
Spanish
Professional Working
Timeline
Operations Manager
Department of Justice, Federal Bureau of Prisons
11.2016 - 12.2020
Superintendent of Industries & Education
Department Of Justice, Federal Bureau Of Prisons
09.2014 - 11.2016
Complex Quality Assurance Manager
Department Of Justice, Federal Bureau Of Prisons
11.2012 - 09.2014
Quality Assurance Manager
Department Of Justice, Federal Bureau Of Prisons
08.2010 - 11.2012
Production Foreman
Department Of Justice, Federal Bureau Of Prisons
01.2006 - 08.2010
Correctional Services
04.1993 - 01.2006
United States Army
11.1984 - 06.1992
Andress High School
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