Robert Herring
Atlanta
Summary
Dedicated Technical Training Instructor with a strong focus on training development, compliance assurance, and onboarding facilitation. Proven ability to create effective training materials and conduct engaging sessions that enhance employee performance.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Technical Training Instructor
Niagara Bottling, LLC
Diamond Bar
03.2023 - Current
- Developed training materials for operational processes and safety procedures.
- Conducted hands-on training sessions for new employees on equipment usage.
- Facilitated workshops to enhance team skills and knowledge retention.
- Collaborated with management to identify training needs and gaps.
- Maintained training records and ensured compliance with company standards.
- Provided ongoing support to employees during their onboarding process.
- Explained goals and expectations required of trainees.
Transportation Area Manager II
Amazon
Memphis
11.2018 - 03.2023
- Supervised a team of drivers to maintain high safety and performance standards.
- Trained new staff on operational procedures and safety protocols.
- Provided training programs for employees on safe driving techniques as well as customer service skills.
- Conducted regular inspections of vehicles according to DOT regulations to ensure proper maintenance and safety standards were met.
- Created detailed reports outlining results from route analysis, cost savings initiatives, and employee evaluations.
- Performed root cause analysis when accidents occurred in order to prevent similar incidents in the future.
Training and Development Supervisor
Milwaukee Tool
Olive Branch
02.2022 - 05.2022
- Implemented digital learning tools to streamline training delivery and engagement.
- Maintained training records to track employee progress and compliance requirements.
- Developed and implemented training programs to meet organizational needs.
- Developed strategies to promote a learning culture within the organization.
- Prepared presentations on new techniques used in workplace education programs.
Package Delivery Driver
UPS
Memphis
03.2016 - 08.2019
- Managed package routing using GPS and delivery software.
- Conducted pre-trip inspections to ensure vehicle safety and compliance.
- Delivering packages in a timely manner while adhering to all traffic laws and regulations.
- Resolving customer disputes relating to damaged goods or incorrect orders promptly and professionally.
Education
Some College (No Degree) - Business Administration
University of Memphis
Memphis, TNSkills
- Training development and onboarding
- Equipment operation and compliance
- Data analysis and reporting
- Industry standards adherence
- Workshop facilitation
- Effective communication
- Online teaching
Certification
Lean Six Sigma Green Belt #250601 CSSC Accreditation
Timeline
Technical Training Instructor
Niagara Bottling, LLC
03.2023 - Current
Training and Development Supervisor
Milwaukee Tool
02.2022 - 05.2022
Transportation Area Manager II
Amazon
11.2018 - 03.2023
Package Delivery Driver
UPS
03.2016 - 08.2019
Some College (No Degree) - Business Administration
University of Memphis