Robert Hutchinson
Locust Grove
Summary
Experienced sales representative with a proven track record in client and project management. Skilled in effective communication with diverse audiences, including technology, executive, and business decision makers. Proficient in utilizing Excel spreadsheets for inventory management and file maintenance. Demonstrated expertise in customer relations, employee training and scheduling, as well as coordinating business appointments.
Overview
15
15
years of professional experience
Work History
Customer Development Specialist
Gordon Food Service
08.2022 - Current
- Influenced customers to grow sales, improve service and identify customer service and logistics efficiencies by utilizing new techniques, tools and information systems.
- Conducted central and regional negotiations, business reviews and follow-up with regional and divisional representatives.
- Optimized sales processes by developing effective sales scripts and methodologies tailored to specific client segments.
- Exceeded quarterly sales targets consistently by cultivating strong relationships with key clients and stakeholders.
Account Executive/Salesman
Athena Farms
01.2015 - 08.2022
- Services existing accounts, obtains orders, and establishes new accounts by planning and organizing daily work schedule to call on existing or potential sales outlets and other trade factors
- Adjusts content of sales presentations by studying the type of sales outlet or trade factor
- Focuses sales efforts by studying existing and potential volume of dealers
- Submits orders by referring to price lists and product literature
- Keeps management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analyses
- Monitors competition by gathering current marketplace information on pricing, products, new products, delivery schedules, merchandising techniques, etc
- Recommends changes in products, service, and policy by evaluating results and competitive developments
- Resolves customer complaints by investigating problems; developing solutions; preparing reports; making recommendations to management
- Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies
Customer Service Rep/Lead
Royal Food Service
01.2010 - 01.2015
- Lead, directed, and trained 8 employees
- Submitted produce orders via computer from fax, e-mail, voicemail or incoming calls, in a timely matter to ensure order was fulfilled by the warehouse department
- Maintained up to date inventory availability for each customer
- Verified route sheet was completed according to each driver's assigned region
- Responsible for calling each customer on the route sheet daily in order to advise of delivery
Education
Business Management -
Griffin Tech
Griffin, GA01.2009
Business Administration -
A.C.T College and Career Institute
Jonesboro, GA01.2006
High School Diploma - General Education
Mt. Zion High School
Jonesboro, GA01.2004
Skills
- Microsoft Office
- Excellent managerial techniques
- Effective time management
- Expert in customer relations
- Strong communication skills
- Self-directed
- Meticulous attention to detail
- Schedule management
- Results-oriented planning
- Cold calling
- Performance tracking
- CRM software proficiency
- Building rapport
Awards
2021 - Salesman of the year (Athena Farms)
2023 - Team of the year (Gordon Food Service)
2023 - New Comers Award (Gordon Food Service)
2024 - Team of the year (Gordon Food Service)
Timeline
Customer Development Specialist
Gordon Food Service
08.2022 - Current
Account Executive/Salesman
Athena Farms
01.2015 - 08.2022
Customer Service Rep/Lead
Royal Food Service
01.2010 - 01.2015
Business Administration -
A.C.T College and Career Institute
High School Diploma - General Education
Mt. Zion High School
Business Management -
Griffin Tech
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