ROBERT L. TISDALE, JR
Atlanta
Summary
Property and Casualty insurance professional with over 25 years in underwriting support and insurance operations. Expertise in policy issuance, compliance, and broker coordination ensures accurate submissions and operational efficiency. Known for strong organizational skills and attention to detail, facilitating smooth interactions across underwriting and broker teams.
Overview
41
41
years of professional experience
Work History
Underwriting Service Specialist
Arch Insurance Company
06.2006 - 02.2026
- Provided operational and underwriting support for commercial insurance accounts while ensuring compliance with underwriting guidelines and company procedures.
- Coordinated with brokers to obtain essential underwriting documentation, enhancing accuracy and completeness of submissions.
- Reviewed account data and ensured accurate entry into underwriting systems.
- Obtained A.M. Best financial reports to support underwriting risk evaluation.
- Ordered and reviewed loss run reports through COGNOS.
- Issued insurance policies and endorsements using PolicyWriter.
- Processed premium and non-premium bearing endorsements.
- Issued non-renewal notices and renewal solicitations.
- Performed submission clearance reviews prior to underwriting evaluation.
- Monitored policy issuance and endorsement requests using Smartsheet for efficient processing.
- Updated Broker of Record (BOR) information and broker data within ArchLink system.
- Generated detailed monthly open policy reports for underwriting teams, facilitating informed decision-making and oversight.
- Coordinated manual invoicing requests with the finance department.
Senior Account Assistant
Entertainment Brokers International
06.2002 - 02.2006
- Issued policies for the New York office and supported underwriting operations.
- Maintained daily communication with brokers to facilitate smooth transactions and accurate documentation.
- Managed client billing and collections processes, ensuring timely payments and account accuracy.
- Supported underwriters by processing quotes, binders, and endorsements.
- Reviewed policies for regulatory compliance, ensuring readiness for issuance and delivery.
- Processed conditional renewals and policy documentation for clients.
- Prepared risk summaries for insured clients to evaluate loss potential and frequency.
- Established and maintained client account files and documentation.
Underwriting Assistant
SCOR Re
05.2000 - 06.2002
- Compiled and organized preliminary underwriting information to facilitate evaluation.
- Rated policies in accordance with company underwriting guidelines.
- Managed policy submissions from receipt to issuance, ensuring timely processing.
- Communicated with brokers and policyholders to obtain required documentation.
- Ordered and maintained underwriting data records to support accurate reporting.
- Processed policy invoicing, booking, and issuance.
Assistant Account Executive
AIG
12.1996 - 04.2000
- Issued policies and endorsements for commercial accounts.
- Facilitated submission clearance for underwriter review, ensuring timely processing.
- Communicated with brokers to obtain additional underwriting documentation.
- Assisted underwriting staff with renewal solicitations and administrative tasks, enhancing workflow efficiency.
- Organized underwriting files to uphold regulatory compliance standards.
- Calculated policy premiums and maintained monthly activity reports.
Gen-A-Rate Rater
AIG
09.1996 - 12.1996
- Facilitated company-wide implementation of Gen-A-Rate rating system.
- Assessed insurance policies for accuracy and compliance across multiple business lines.
- Educated employees on system functionality and procedures.
Mailroom / Rater / Customer Service Representative
Chubb & Son, Inc.
09.1984 - 08.1996
- Customer Service Representative
- Rated insurance policies using in-house systems, ensuring accurate premium calculations and compliance with underwriting guidelines.
- Manually rated package policies across multiple lines including General Liability, Auto, Workers’ Compensation, and Package policies.
- Used in-house rating systems to calculate policy premiums.
- Entered new business and declined submissions into underwriting systems, facilitating efficient processing for underwriting team.
- Organized and simplified department filing system, improving access and retrieval of important documents.
- Supported supervisors on operational projects.
- Mail Clerk
Education
High School Diploma -
Boys & Girls High School
Brooklyn, New York06-1987
Skills
,,,
Underwriting compliance
Policy writing
Insurance reporting systems
Policy issuance
- Risk assessment
- Financial data analysis
- Office productivity
- Collaboration Tools: Microsoft Teams, Zoom, WebEx, SharePoint
Websites
Timeline
Underwriting Service Specialist
Arch Insurance Company
06.2006 - 02.2026
Senior Account Assistant
Entertainment Brokers International
06.2002 - 02.2006
Underwriting Assistant
SCOR Re
05.2000 - 06.2002
Assistant Account Executive
AIG
12.1996 - 04.2000
Gen-A-Rate Rater
AIG
09.1996 - 12.1996
Mailroom / Rater / Customer Service Representative
Chubb & Son, Inc.
09.1984 - 08.1996
High School Diploma -
Boys & Girls High School