Robert Lucey
Acworth
Summary
Proven leader in food service management, excelling in staff training and development at Otters Chicken. Demonstrated expertise in maintaining high sanitation standards and inventory control, ensuring 100% compliance with health regulations. Skilled in fostering teamwork and delivering exceptional customer service, significantly enhancing dining experiences.
Bringing positive, organized, and energetic approach to managing kitchen operations. Understanding of food safety standards and inventory management, paired with skills in team leadership and efficient workflow coordination. Focused on creating cohesive kitchen environment that delivers high-quality dishes and maximizes customer satisfaction.
Proficient Kitchen Manager delivering encouragement and feedback to help employees be successful. Energetic professional with great poise.
Experienced with team leadership, strategic planning, and operational management. Utilizes effective communication and organizational skills to drive project success. Track record of fostering productive work environments and achieving set goals.
Overview
8
8
years of professional experience
Work History
Kitchen Manager
Otters Chicken
07.2022 - Current
- Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Checked and tested foods to verify quality and temperature.
- Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.
- Collaborated with front-of-house staff to ensure seamless communication between the kitchen team and service areas for optimal guest experiences.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Consistently met or exceeded local health department inspection requirements through diligent adherence to safety protocols and maintaining thorough documentation records.
- Delegated food preparation duties down to cooks and followed up with cooks to verify proper preparation and production of meals.
- Developed and implemented kitchen policies and procedures to establish clear guidelines for kitchen operations and comply with regulations.
Car Detail Manager
Avis Budget Group
08.2020 - 11.2021
- Initiated cross-training programs among employees, increasing overall skillset diversity within the team.
- Maintained detailed records of completed jobs as well as any necessary follow-up actions or additional services required by customers.
- Addressed customer concerns promptly and professionally, upholding the reputation of the company.
- Trained new employees in proper detailing procedures, ensuring consistent quality across the team.
- Coordinated with other departments to schedule vehicle detailing according to priority and availability.
- Conducted regular inventory checks and maintained adequate supplies for smooth operations at all times.
- Consistently met deadlines for completion of assigned projects while maintaining strict quality standards throughout all stages of work.
Cook/Delivery Driver
Marco's Pizza
06.2020 - 08.2020
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
Cook
Zaxbys
07.2019 - 05.2020
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Dish Washer
Unwined and Tap
05.2017 - 08.2017
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Followed supervisor instructions to complete tasks on time.
- Kept work area clean, dry, and free of debris to prevent incidents and accidents.
- Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
- Assisted with kitchen prep work to help operations run smoothly and meet customer needs.
- Cleared, washed and stacked all plates, dining utensils, and trays quickly and without breaking.
Education
Bachelor of Science - Sports Management
Kennesaw State University
Kennesaw, GA12-2025
High School Diploma -
Harrison High School
Kennesaw, GA05-2020
Skills
- Multitasking and organization
- Customer service
- Food safety
- Inventory management
- Staff supervision
- Staff training and development
- Inventory control
- Attention to detail
- Problem-solving
- Staff management
- Operations management
- Sanitation standards
Timeline
Kitchen Manager
Otters Chicken
07.2022 - Current
Car Detail Manager
Avis Budget Group
08.2020 - 11.2021
Cook/Delivery Driver
Marco's Pizza
06.2020 - 08.2020
Cook
Zaxbys
07.2019 - 05.2020
Dish Washer
Unwined and Tap
05.2017 - 08.2017
Bachelor of Science - Sports Management
Kennesaw State University
High School Diploma -
Harrison High School
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