Robert Morris
Jesup
Summary
Seasoned Team Leader Manager with a track record in driving team performance and productivity. Strengths include strong leadership, strategic planning, and communication skills combined with the ability to manage multiple projects and teams simultaneously. Notable success in streamlining processes, fostering positive culture, and implementing innovative solutions to meet business needs.
Overview
16
16
years of professional experience
10
10
years of post-secondary education
Work History
Team Leader Manager
Walgreen's Pharmacy
Miami
04.2018 - 03.2026
- Led team to ensure efficient pharmacy operations and excellent customer service.
- Trained staff on pharmacy procedures and safety protocols.
- Coordinated inventory management and stock replenishment processes.
- Supervised daily workflow to maintain productivity standards.
- Implemented training programs for new hires to enhance team performance.
- Assisted in resolving customer issues to improve satisfaction levels.
- Monitored compliance with health regulations and company policies.
- Resolved conflicts between team members in a timely manner.
- Analyzed data trends to identify opportunities for improvement.
- Oversaw the recruitment, onboarding, and training of new team members, ensuring a quick adaptation to company standards.
Landing Support Specialist
United States Marine Corps
Jacksonville
08.2010 - 08.2014
- Coordinated landing operations to ensure mission readiness and efficiency.
- Managed communication between ground and air support teams during critical missions.
- Oversaw logistics for personnel and equipment during deployment operations.
- Trained junior personnel on landing procedures and safety protocols.
- Developed checklists to streamline landing support processes and enhance accuracy.
- Evaluated equipment performance to maintain operational effectiveness and reliability.
- Monitored weather conditions at airports to inform pilots about any potential changes in flight plans due to inclement weather conditions.
- Maintained accurate logbooks containing information about all maintenance activities performed on various types of planes over a period of time.
- Responded quickly to emergency situations like engine failure or medical emergencies onboard an aircraft by coordinating with relevant personnel on the ground or in the air traffic control tower.
- Responded to emergencies, providing first aid and CPR with speed and skill.
- Conducted testing of software and systems to ensure quality and reliability.
Education
Associate of Science - Business Administration
Miami Dade College
Miami, FL 01.2016 - 12.2025
Skills
- Customer service
- Team leadership
- Inventory management
- Staff training
- Conflict resolution
- Health regulation compliance
- Workload management
- Operational excellence
- Performance coaching
- Time management abilities
- Problem-solving abilities
- Microsoft Excel
References
References available upon request.
Timeline
Team Leader Manager
Walgreen's Pharmacy
04.2018 - 03.2026
Associate of Science - Business Administration
Miami Dade College
01.2016 - 12.2025
Landing Support Specialist
United States Marine Corps
08.2010 - 08.2014