Robert Ramirez
Eastman
Summary
Dynamic and results-oriented professional with extensive experience at Walmart and in diverse roles such as Sales Associate, Laborer, and Installer. Excelled in customer service and teamwork, significantly enhancing customer satisfaction and team efficiency. Skilled in time management and problem-solving, adept at delivering high-quality work under tight schedules.
Overview
8
8
years of professional experience
Work History
Sales Associate
Walmart
10.2023 - 12.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Solved customer challenges by offering relevant products and services.
Laborer
Inglewood Custom Trailers
06.2022 - 08.2023
- Loaded, unloaded, and moved material to and from storage and production areas.
- Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
- Improved worksite efficiency by maintaining clean and organized work areas.
- Performed general housekeeping and cleaning tasks.
- Contributed to successful completion of projects by following instructions from supervisors and adapting to changing priorities.
- Promoted a positive work environment by demonstrating strong teamwork and communication skills.
- Maintained high-quality workmanship through attention to detail and adherence to industry standards.
- Delivered consistent results under challenging weather conditions or other external factors affecting productivity.
Installer
United Stone
11.2016 - 05.2021
- Laid out materials and system components to prepare for installation.
- Operated tools, equipment, and machinery according to safety standards.
- Installed complete systems at new residential and business construction sites.
- Enhanced customer satisfaction by providing timely and accurate installations.
- Collaborated with team members to ensure smooth workflow and successful project completion.
- Implemented quality control measures during installations, ensuring that each project met or exceeded client expectations and regulatory standards.
- Calculated materials and time needed for each job.
- Conducted thorough pre-installation assessments to identify potential issues and develop solutions in advance.
- Expedited installation times with efficient scheduling and coordination of resources.
- Trained new installers on best practices and company procedures, fostering a collaborative learning environment that strengthened overall team performance.
Education
Dodge County High School
Eastman, GA05.2009
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Multi-tasking strength
- Problem-solving
- Reliable and punctual
- Flexible schedule
Timeline
Sales Associate
Walmart
10.2023 - 12.2024
Laborer
Inglewood Custom Trailers
06.2022 - 08.2023
Installer
United Stone
11.2016 - 05.2021
Dodge County High School
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