Robert T. Clark, Jr.
Stonecrest
Summary
Dedicated customer service professional with extensive experience in hospitality, communication, and teamwork. Adept at handling high-pressure environments, ensuring customer satisfaction, and fostering a positive guest experience. Seeking to leverage my skills in customer service and problem-solving to excel as a flight attendant.
Overview
22
22
years of professional experience
Work History
Chef De Partie
Atlas/The Garden Room
10.2023 - Current
- Managed kitchen operations, ensuring timely and quality meal preparation
- Led and trained team members in an organized, high-pressure environment
Lead Prep/Jr. Sous Chef
Garden and Gun Club
07.2022 - 03.2023
- Supervised kitchen prep and station setup while ensuring efficiency
- Fostered teamwork and communication among kitchen staff
Delivery Driver
TryCaviar.com
03.2014 - 08.2014
- Delivered meals to customers promptly while maintaining excellent customer interaction
- Managed orders and addressed customer concerns efficiently
Lead Vendor
Curbside Cupcakes
06.2010 - 11.2011
- Managed daily sales operations while delivering excellent customer service
- Coordinated and trained assistant vendors to improve efficiency
- Handled cash transactions and resolved customer inquiries professionally
Sales Representative
Best Buy
07.2005 - 07.2006
- Provided product recommendations based on customer needs
- Assisted in troubleshooting and minor product installations
- Trained new employees in customer engagement strategies
Assistant Secretary
Newton-Wellesley Hospital
06.2003 - 08.2004
- Greeted patients and assisted in filing confidential medical records
- Managed calls and provided administrative support in a professional setting
Education
Bachelor of Arts - Communications
Clark Atlanta University
Atlanta, GA05-2010
Diploma - undefined
Central High School
Capital Heights, MD01.2006
Skills
- Customer Service
- Conflict Resolution
- Safety Awareness
- Emergency Preparedness
- Effective Communication
- Team Collaboration
- Multitasking
- Adaptability
- Cultural Sensitivity
- Professionalism
- Attention to Detail
- Problem-Solving
- Proper food handling
- Food spoilage prevention
- Data entry
- Escalation management
- Dispute mediation
- Complaint handling
- Conflict resolution
- Customer service
- Client relationship building
- Relationship management
- Workflow management
- Staff education and training
- Strong work ethic
- Excellent communication
Accomplishments
Student Government President
Super Leaders Vice President
Education Certifications
- Clark Atlanta University, Atlanta, GA, 2006
- Central High School, Capital Heights, MD, 2006, Diploma
- CPR & First Aid Certification, In Progress
Timeline
Chef De Partie
Atlas/The Garden Room
10.2023 - Current
Lead Prep/Jr. Sous Chef
Garden and Gun Club
07.2022 - 03.2023
Delivery Driver
TryCaviar.com
03.2014 - 08.2014
Lead Vendor
Curbside Cupcakes
06.2010 - 11.2011
Sales Representative
Best Buy
07.2005 - 07.2006
Assistant Secretary
Newton-Wellesley Hospital
06.2003 - 08.2004
Diploma - undefined
Central High School
Bachelor of Arts - Communications
Clark Atlanta University
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