Robin Tracy
Temple
Summary
Dedicated team player known for exceptional multitasking abilities and strong organizational skills. Committed to fostering positive work environments and driving team success through proactive support and effective communication.
Overview
28
28
years of professional experience
Work History
Sr. Administrative Assistant
Paulding County Water System
Hiram, GA
12.2021 - Current
- Provides administrative/secretarial support for department and division staff; relieves management staff of routine administrative tasks
- Screens telephone calls, mail, e-mail, and other communications and initiates appropriate action/response
- Receives and sorts incoming documentation and materials and distributes to appropriate personnel
- Maintains calendars and schedules meetings, appointments, interviews, or other activities
- Provides administrative support for boards, committees, or other meetings
- Serves as secretary for the Water and Sewer Advisory Board: prepares meeting materials, sends meeting notices, attends meetings, and records and distributes minutes
- Performs customer service functions in person, by telephone, and by mail: provides information/assistance regarding department/division services, procedures, fees, or other issues
- Responds to routine questions or complaints; researches problems/complaints and initiates problem resolution
- Conducts research and develops a variety of regular and special departmental and state reports
- Communicates with Finance Department on budget issues
- Processes documentation pertaining to budget or general financial management; prepares purchase orders and forwards data to appropriate departments; obtains competitive price quotes; reviews invoices, purchase orders, and other documents for accuracy
- Processes HR paperwork, payroll and personnel change forms, and maintains confidential employee records; Reviews and processes department payroll, ensuring accuracy and investigates discrepancies
- Coordinates with the IT Department for phone and computer issues; schedules maintenance of office equipment
- Communicates with Building Maintenance for facility issues at the Customer Service Center; Monitors and coordinates janitorial services
- Coordinates and schedules State Licensing Board Certification classes, testing, and continuing education; includes out of town trip coordination for training and conferences
- Serves as the department’s Open Records Officer; processes open record requests
- Performs related duties
Customer Service Manager
Walmart
Waveland, MS
07.2012 - 12.2021
- Maintained the overall appearance of the front end of store
- Provided customer assistance to store managers, associates and customers
- Oversaw all cashiers, maintenance personnel, cart pushers, door greeters, money center associates, and service desk associates
- Issued register assignments and determined their breaks and lunches
- Assisted all register trained associates throughout the store with any issues that arose
- Provided additional cash to all registers that were running low on coins and bills
- Ensured all assigned registers were emptied and reset for the next day
- Assisted all store managers as needed
- Able to fill in as needed when short on associates
Purchase Clerk
Hancock County Board of Supervisors
Bay St. Louis, MS
03.2010 - 11.2021
- Responsible for the procurement of all equipment, supplies, commodities and services used by any office or department of the county, as specified by state law
- Responsible for hiring and supervising personnel necessary to operate the department efficiently
- Reviewed and processed departmental payroll, ensuring accuracy and investigated any discrepancies
- Gave bond in a penalty equal to $75,000
- Completed the Professional Education Program every four years and certified by the Office of the State Auditor
- Stayed abreast of all new and changing laws with the State Audit Department
- Prepared and maintained department's budget
- Prepared purchasing reports and audit reports annually as required by the State Audit Department
- Made travel arrangements for all elected officials, appointed personnel, and department heads when requested
- Maintained complete records of all county credit cards and prepared the monthly report and submitted to the Board of Supervisors
- Responsible for communicating with vendors and negotiating pricing
- Wrote and prepared specifications for purchases with assistance from department heads and county engineer
- Solicited for qualifications, proposals and/or bids on county projects
- Attended monthly Board of Supervisors meetings and submitted documents for approval
- Reviewed and gave recommendations on county's term bids
- Maintained spreadsheets on all county contracts; provided notice of upcoming expirations and made assessable when needed
- Worked closely with Finance Department making sure all purchase orders were assigned to the correct account numbers and all paperwork was submitted for timely payment
Assistant Purchase Clerk
Hancock County Board of Supervisors
Bay St. Louis, MS
02.1998 - 03.2010
- Gave bond in a penalty equal to $50,000
- Received and processed all mail
- Proficient in Microsoft Office
- Provided customer service in a positive and friendly manner
- Communicated with vendors to make appointments when necessary
- Processed purchase requisitions
- Solicited telephone quotations and issued purchase orders on routine purchases
- Prepared, maintained, and issued spreadsheets to all county departments and vendors on the county's annual supply bids
- Printed and issued all blank requisitions and receiving reports to all departments
- Performed back up for purchase clerk when out of office
- Performed tedious tasks and other duties as assigned
Education
High School Diploma -
Bay High School
Bay St. Louis, MS Skills
- Proficient in Microsoft office
- Executive support experience
- Project coordination expertise
- Expert time management
- High-level multitasking
- Strong organizational skills
- Dedicated team player
Timeline
Sr. Administrative Assistant
Paulding County Water System
12.2021 - Current
Customer Service Manager
Walmart
07.2012 - 12.2021
Purchase Clerk
Hancock County Board of Supervisors
03.2010 - 11.2021
Assistant Purchase Clerk
Hancock County Board of Supervisors
02.1998 - 03.2010
High School Diploma -
Bay High School