Rockel Floyd
Atlanta
Summary
Proven track record of enhancing warehouse efficiency and team dynamics, notably at Nestle Purina PetCare. Excelled in reducing fulfillment errors and product damage through expert navigation and RF scanner proficiency. Demonstrated exceptional teamwork and collaboration, fostering a positive work environment and significantly improving productivity.
Overview
9
9
years of professional experience
Work History
Dock Forklift Driver
Nestle Purina PetCare
01.2023 - 08.2024
- Collaborated with team members in coordinating tasks, maximizing productivity and maintaining a positive work atmosphere.
- Consistently met or exceeded performance metrics while adhering to workplace safety standards.
- Supported warehouse operations by performing general labor tasks such as sweeping floors, cleaning equipment, and organizing storage areas.
- Loaded outbound shipments securely onto transport vehicles following established guidelines.
- Reduced product damage by carefully maneuvering forklift to load and unload materials from trucks, racks, and shelves.
- Expedited loading and unloading processes, ensuring timely delivery of goods to customers.
- Unloaded and stacked materials by raising and lowering lifting devices.
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
- Used strapping and bracing techniques combined with proper balancing to prevent load shifting.
- Weighed materials or products to record weight or other production data on tags or labels.
- Aided in training new employees on proper forklift operations and company policies, fostering teamwork among staff members.
- Updated daily logs with production data such as weights, destinations, and delivery times to keep management current on team activities.
- Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
Warehouse Order Picker
Ollies Distribution Cenetr
09.2019 - 10.2020
- Followed orders precisely for correct items, sizes and quantities.
- Promoted a positive working atmosphere through respectful interactions with peers and supervisors while maintaining focus on achieving team goals.
- Picked and packed order items.
- Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
- Shipped material and performed boxing, packing, labeling, and preparation of related documents.
- Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins.
- Met tight deadlines by efficiently navigating warehouse layout and prioritizing high-priority orders for expedited shipping.
- Enhanced workplace communication through active participation in team meetings and proactive reporting of any operational issues.
- Displayed flexibility by adapting to changes in workload, shift schedules, and warehouse priorities as necessary for business continuity.
- Achieved consistent punctuality and attendance, demonstrating commitment towards meeting warehouse performance objectives.
- Maintained a safe working environment by adhering to OSHA guidelines and proper use of personal protective equipment.
- Kept warehouse areas free of debris and safe for employees with proper storage and maintenance of machinery, tools and supplies.
Front Desk Receptionist
Candlewood Suites Hotel
10.2017 - 06.2019
- Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.
- Completed all tasks in compliance with company policies and procedures.
- Resolved billing discrepancies promptly with thorough attention to detail, fostering trust between clients and the organization.
- Completed data entry and filing to keep records updated for easy retrieval.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
- Increased guest retention by maintaining a welcoming and organized reception area.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
Senior Food and Beverage Server
Dunwoody Pines Retirement Community
06.2015 - 12.2016
- Worked closely with bartenders to develop signature cocktails that complemented the food menu offerings.
- Increased table turnover rate by efficiently managing reservations and accommodating walk-in guests during peak hours.
- Promoted positive team dynamics by fostering open communication among staff members across all departments.
- Ensured compliance with health and safety regulations, maintaining a safe environment for both guests and staff members.
- Trained new employees on restaurant policies and procedures, ensuring consistent service quality.
- Bussed and reset tables to keep dining room and work areas clean.
- Served food and beverages promptly with focused attention to customer needs.
- Answered customers' questions, recommended items, and recorded order information.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
Education
GED -
Athens Technical College
Athens, GA02-2019
Skills
- Workplace cleanliness
- Order picking
- Shipping and receiving
- Warehouse navigation
- Hazardous materials handling
- Loading and unloading cargo
- Pallet stacking
- Teamwork and collaboration
- OSHA workplace safety
- Order picking and processing
- Incident reporting
- Record keeping
- RF scanner
- Staging and sorting
- Material distribution and sourcing
- Warehouse picking
Timeline
Dock Forklift Driver
Nestle Purina PetCare
01.2023 - 08.2024
Warehouse Order Picker
Ollies Distribution Cenetr
09.2019 - 10.2020
Front Desk Receptionist
Candlewood Suites Hotel
10.2017 - 06.2019
Senior Food and Beverage Server
Dunwoody Pines Retirement Community
06.2015 - 12.2016
GED -
Athens Technical College
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