Summary
Work History
Education
Skills
Timeline
Generic

Rockey Fields

Cumming

Summary

Dedicated Garage Door Technician with extensive experience at Greater Gwinnett Garage Overhead Doors, specializing in installation and repair. Proficient in power tool operation and committed to exceptional customer service. Recognized for enhancing team efficiency and ensuring compliance with safety standards, delivering reliable solutions to complex mechanical issues.

Work History

Garage Door Technician

Greater Gwinnett Garage Overhead Doors
  • Assisted in installation and maintenance of garage door systems, ensuring functionality and safety standards.
  • Learned to operate hand and power tools for various repair tasks effectively.
  • Followed safety protocols to maintain a secure work environment during installations and repairs.
  • Supported senior technicians in troubleshooting mechanical issues with garage doors and openers.

Garage Door Installer

Prediction Overhead Doors
  • Installed residential and commercial garage doors with precision and attention to safety standards.
  • Operated tools and equipment, ensuring proper maintenance and functionality for optimal performance.
  • Assisted in troubleshooting door mechanisms, providing quick resolutions to customer issues.
  • Collaborated with team members to streamline installation processes, enhancing overall efficiency.
  • Conducted site assessments to determine optimal installation methods tailored to specific customer needs.
  • Educated customers on product features and maintenance requirements for long-term satisfaction.
  • Repaired damaged doors and components, restoring functionality while minimizing downtime for customers.
  • Diagnosed problems and completed timely repairs.
  • Delivered excellent customer service, addressing any questions or concerns during installation.
  • Maintained clear communication with office staff regarding scheduling changes or additional work needed on projects.
  • Educated homeowners about proper care and maintenance of garage door systems.
  • Adhered to local building codes while installing residential garage door systems to maintain compliance with industry standards.
  • Collaborated effectively with team members, completing multiple installations per day as required.

Garage Door Technician

Graves Overhead Doors
  • Gained knowledge of different garage door types and their components for effective service delivery.
  • Participated in training sessions on customer service skills to enhance client interactions during appointments.
  • Observed best practices for inventory management of tools and replacement parts used in repairs.
  • Contributed to team efforts by maintaining cleanliness and organization of the work area after each job completion.

Education

GED -

North Forsyth High School
Cumming, GA

Skills

  • Power tool operation
  • Hand tool proficiency
  • Track alignment
  • Vehicle maintenance
  • OSHA compliance
  • Electrical wiring
  • Emergency repairs
  • Garage door repair
  • Sectional door assembly
  • Garage door installation
  • Residential door service
  • Commercial door service
  • Weather stripping installation
  • Ladder safety
  • Roller replacement
  • Door opener troubleshooting
  • Torsion spring adjustment
  • Spring replacement
  • Safety sensor alignment
  • Cable replacement
  • Preventative maintenance
  • Opener installation
  • Residential experience
  • Teamwork
  • Teamwork and collaboration
  • Repairing damage
  • Customer service
  • Problem-solving
  • Attention to detail
  • Problem-solving abilities
  • Diagnosing problems
  • Reliability
  • Excellent communication

Timeline

Garage Door Technician

Greater Gwinnett Garage Overhead Doors

Garage Door Installer

Prediction Overhead Doors

Garage Door Technician

Graves Overhead Doors

GED -

North Forsyth High School

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