Roddrick Smith
Mableton
Summary
Proven Sales Manager with a track record of boosting profits and expanding customer base at American Car Center. Skilled in sales planning and staff management, adept at fostering client satisfaction and team motivation. Achieved consistent sales growth by applying innovative strategies and enhancing sales training. Balances analytical prowess with effective communication to drive success.
Overview
15
15
years of professional experience
Work History
Sales Associate
Auto Nation USA Kennesaw
10.2023 - Current
- Built relationships with customers to encourage repeat business.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Engaged with customers to effectively build rapport and lasting relationships.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Sales Manager
US Auto Sales
12.2022 - 04.2023
- Handled customer relations issues, enabling quick resolution and client satisfaction
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training
- Resolved customer issues quickly and managed over [Number] accounts to increase sales and meet quotas
Sales Manager
American Car Center
02.2017 - 12.2022
- Handled customer relations issues, enabling quick resolution and client satisfaction
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services
- Improved sales processes to streamline customer acquisition and onboarding strategies
- Resolved customer issues quickly and managed over [Number] accounts to increase sales and meet quotas
- Monitored metrics and marketing investments to assess performance and implement continuous improvements
Assistant Sales Manager
Five Star Ford
01.2010 - 02.2017
- Responded promptly to customer queries to increase overall satisfaction
- Stayed current on customer trends and requirements
- Trained new employees on company policies and strong sales techniques
- Cold called potential customers to generate leads
- Performed statistical analysis on sales data to measure company progress and diagnose procedural obstacles and weakness
- Utilized knowledge of company products and services to make recommendations and up-sell items according to customer needs
- Assisted with new employee training and conducted performance reviews to track overall progress
- Planned and directed staffing, training and performance evaluations to develop and control sales and service programs
- Monitored customer preferences to determine focus of sales efforts
- Analyzed trends and results to determine annual unit and gross-profit plans
- Resolved customer complaints regarding sales and service
- Managed sales team to consistently achieve growth and hit sales targets
- Developed sales team through motivation, counseling and product knowledge education
Education
Bachelor of Science - Electronic Engineering
Fort Valley State University
Fort Valley, GA12-2007
Bachelor of Science - Applied Mathematics
Fort Valley State University
Fort Valley, GA05-2007
Skills
- Sales team training
- Staff management
- Goals and performance
- Direct sales
Timeline
Sales Associate
Auto Nation USA Kennesaw
10.2023 - Current
Sales Manager
US Auto Sales
12.2022 - 04.2023
Sales Manager
American Car Center
02.2017 - 12.2022
Assistant Sales Manager
Five Star Ford
01.2010 - 02.2017
Bachelor of Science - Electronic Engineering
Fort Valley State University
Bachelor of Science - Applied Mathematics
Fort Valley State University
Similar Profiles
Dante LeliiDante Lelii
General Manager at Autonation USA KennesawGeneral Manager at Autonation USA Kennesaw
Angelica MatinezAngelica Matinez
Car Porter at Auto Nation BMWCar Porter at Auto Nation BMW
Nader NazariNader Nazari
Finance and Sales Manager at 1 Nation Auto GroupFinance and Sales Manager at 1 Nation Auto Group