With a robust background at the Georgia Institute of Technology and Emory University, I excel in facilities maintenance and HR management, blending expert cleaning techniques with strategic staff development. My proactive approach has significantly enhanced operational efficiency and employee performance, showcasing my strong problem-solving skills and dedication to customer service excellence.
Overview
23
23
years of professional experience
Work History
Custodian II Facilities
Georgia Institute of Technology
09.2019 - Current
Emptied trash cans and recycling bins to keep building clean and free of germs.
Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
Kept building spaces premises clean inside and outside.
Maintained a well-organized supply closet for easy access to necessary tools.
Replaced and refilled paper towel and toilet paper dispensers for users convenience.
Moved furniture for cleaning and set up for special events.
Enhanced cleanliness and safety by regularly sanitizing high-touch surfaces.
Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
Followed safety protocols and safe use of protective gear to prevent injury to self and others.
Handled spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout assigned shift.
Collaborated with other custodial staff to complete larger projects efficiently and effectively.
Responded quickly to emergency situations such as spills or leaks, minimizing damage and ensuring safety.
Upheld high standards of cleanliness in outdoor spaces through regular trash removal, sweeping, and landscaping duties.
Ensured a healthy learning environment with thorough daily cleaning of classrooms, restrooms, and common areas.
Ran variety of cleaning machines such as floor machines designed to strip, wax, extract, and top scrub floors and carpets.
Checked in and stocked inventory throughout facility.
Deep cleaned or replaced flooring, performing stripping, sealing and finishing tasks.
Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
Reported damages and hazardous conditions to management for further action.
Reduced waste through efficient use of cleaning supplies and equipment.
Cleaned equipment and machinery to maintain in optimum working condition.
Increased efficiency by conducting routine inspections on custodial equipment and performing necessary maintenance tasks.
Streamlined facility maintenance by promptly addressing minor repairs.
Reported vandalism or other damage to property to supervisor.
Improved operational efficiency by organizing storage areas for easy access to cleaning supplies and tools.
Fostered safer environment by promptly addressing spillages and potential slip hazards.
Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
Used power scrubbing and waxing machines to scrub and polish floors.
Vacuumed and shampooed carpets, upholstery and other fabrics.
Maintained floor cleaning and waxing equipment.
Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
Operated buffers and burnishers to clean and polish floors.
Supervised supplies in inventory and submitted reorder requests.
Used organic-based chemicals to disinfect floors, counters and furniture.
Custodian II Housing
Georgia Institute of Technology
08.2018 - 09.2019
Emptied trash cans and recycling bins to keep building clean and free of germs.
Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
Kept building spaces premises clean inside and outside.
Maintained a well-organized supply closet for easy access to necessary tools.
Replaced and refilled paper towel and toilet paper dispensers for users convenience.
Moved furniture for cleaning and set up for special events.
Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
Increased efficiency by conducting routine inspections on custodial equipment and performing necessary maintenance tasks.
Conducted minor repairs to prevent disruptions, fixing leaks and replacing light bulbs.
Responded immediately to calls from personnel to clean up spills and wet floors.
Operated buffers and burnishers to clean and polish floors.
Identified repair needs and major maintenance concerns, and escalated issues to management.
Custodian II
Emory University
08.2002 - 04.2018
Emptied trash cans and recycling bins to keep building clean and free of germs.
Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
Kept building spaces premises clean inside and outside.
Maintained a well-organized supply closet for easy access to necessary tools.
Ensured a healthy learning environment with thorough daily cleaning of classrooms, restrooms, and common areas.
Ran variety of cleaning machines such as floor machines designed to strip, wax, extract, and top scrub floors and carpets.
Checked in and stocked inventory throughout facility.
Deep cleaned or replaced flooring, performing stripping, sealing and finishing tasks.
Human Resource Specialist
U.S. Army - National Guard
03.2002 - 05.2007
Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
Managed benefits administration for company-wide staff, ensuring timely processing and accurate recordkeeping.
Conducted routine HR audits to ensure data accuracy in personnel files, payroll records, and benefit enrollments.
Administered employee leave requests in accordance with FMLA guidelines, maintaining compliance with regulations while providing necessary accommodations for staff members.
Monitored employee attendance and performance, addressing issues in accordance with company policies and procedures.
Coordinated employee training programs to boost skills development and improve overall performance.
Collaborated with department managers to identify staffing needs and create strategic recruiting plans.
Education
No Degree - Biological And Physical Sciences
Georgia State
Atlanta, GA
05-2028
Skills
Cleaning and sanitizing
Customer relations
Work independently
HR policies and procedures
Responsible and dependable
Training and mentoring
Customer service
Training development
Attention to detail
Problem-solving
Time management
Floor cleaning and buffing
Microsoft Office Suite
Custodial machine operation
Sanitation techniques
Floor polishing
Heavy lifting
Preventive Maintenance
Physical stamina
Staff management
Chemical handling
Facilities maintenance
Building maintenance
Workforce planning
Event management
Crew supervision
Customer service delivery
Accomplishments
Supervised team of 8 staff members.
Resolved product issue through consumer testing.
Timeline
Custodian II Facilities
Georgia Institute of Technology
09.2019 - Current
Custodian II Housing
Georgia Institute of Technology
08.2018 - 09.2019
Custodian II
Emory University
08.2002 - 04.2018
Human Resource Specialist
U.S. Army - National Guard
03.2002 - 05.2007
No Degree - Biological And Physical Sciences
Georgia State
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