Adaptable and analytically minded technical leader transitioning into field engineering management. Over a decade of experience leading cross-functional teams through complex SaaS, IoT, and telematics solution deployments across enterprise, government, and mid-market sectors. Proven expertise in managing technology rollouts, conducting systems training, and ensuring operational continuity in demanding environments. Passionate about logistics, infrastructure, and hands-on field leadership. Certified Scrum Master with a commitment to safety, continuous improvement, and scalable systems integration. Eager to apply operational strategy, customer-first mindset, and troubleshooting skills to build a long-term engineering career with Norfolk Southern.