Rodney Little
Riverdale
Summary
Dynamic professional with experience in hospitality and security, notably with Titan Global Enterprises. Excels in superior customer service and general security, enhancing guest experiences while ensuring safety. Demonstrates a strong work ethic and hospitality service expertise, contributing to efficient team workflow and event success. Reliable and observant with strong sense of responsibility and upbeat attitude. Understands safety protocols and emergency response procedures to ensure a secure environment.
Overview
2
2
years of professional experience
Work History
Crowd Control Specialist
S.A.F.E. Management
Atlanta
05.2025 - Current
- Monitor crowd behavior, ensuring compliance with safety regulations and guidelines.
- Manage access points effectively to prevent unauthorized entry into restricted areas or VIP sections at events.
- Trained new team members on crowd management techniques, resulting in improved performance and increased employee retention.
Event Conversion/Security Officer
Titan Global Enterprises
07.2024 - Current
- Assist in setting up and breaking down various Arena events in a timely manner under careful supervision.
- Greet guests professionally and courteously to create welcoming atmosphere while making safety top priority.
- Remain calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Server/Food Expo
Bahama Breeze Island Grille
06.2024 - Current
- Demonstrate strong multitasking skills by managing multiple entrees simultaneously without compromising food quality.
- Help organize and sanitize walk-in storage by labeling items or restocking missing units.
- Collaborate with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
Bachelor of Arts - Film Studies/Media Management
Georgia State University
Atlanta, GA05-2018
Skills
- Surveillance and Security
- De-escalation Expert
- Superior Customer Service
- Conversion Specialist
- Forklift Experience
Languages
Intermediate Spanish
Timeline
Crowd Control Specialist
S.A.F.E. Management
05.2025 - Current
Event Conversion/Security Officer
Titan Global Enterprises
07.2024 - Current
Server/Food Expo
Bahama Breeze Island Grille
06.2024 - Current
Bachelor of Arts - Film Studies/Media Management
Georgia State University