Rodney Shelton
Store Manager
Marietta
Summary
Seasoned Store Manager specializing in management of retail locations. Polished professional skilled at training employees on exceptional customer service etiquette and sales techniques. Gifted in overseeing all facets of customer-facing and back-end operations.
Overview
18
18
years of professional experience
2
2
Languages
Work History
Store Manager
O'Reilly Auto Parts
01.2024 - Current
- Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
Store Manager
Advance Auto Parts
10.2015 - 01.2024
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Won Million dollar club four years.
- Built estimates for repairs.
Store Manager
AutoZone
08.2007 - 10.2015
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Assisted with hiring, training and mentoring new staff members.
- Completed point of sale opening and closing procedures.
Education
GED -
Earle C Clements Job Corp.
Morganfield, KY 05.2001 -
Skills
Customer service leadership
Employee training
Store merchandising
Team development
Retail inventory management
Team building
Store operations
Loss prevention
Cash management
POS systems
Timeline
Store Manager
O'Reilly Auto Parts
01.2024 - Current
Store Manager
Advance Auto Parts
10.2015 - 01.2024
Store Manager
AutoZone
08.2007 - 10.2015
GED -
Earle C Clements Job Corp.
05.2001 -
Similar Profiles
Isaac UnseldIsaac Unseld
Delivery Driver at O'Reilly Auto PartsDelivery Driver at O'Reilly Auto Parts
Garrett RobinsonGarrett Robinson
Catalog Technician at O'Reilly Auto PartsCatalog Technician at O'Reilly Auto Parts
Terrance KodgerTerrance Kodger
Parts Manager at O'Reilly Auto PartsParts Manager at O'Reilly Auto Parts
Lamont EastmanLamont Eastman
Retail Service Specialist at O'Reilly Auto PartsRetail Service Specialist at O'Reilly Auto Parts
Preston WeeksPreston Weeks
Landscape Crew Leader at Southern Choice Lawn and LandscapeLandscape Crew Leader at Southern Choice Lawn and Landscape