RODNEY E. BAILEY
Atlanta
Summary
Resourceful and meticulous nursing student, with background in efficiently completing tasks and maintaining high productivity levels. Skilled in time management, critical thinking, and problem-solving. Excel at communication, teamwork, and adaptability, ensuring successful collaboration and project completion in diverse environments.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Dispatcher
Norfolk Southern Railway
Atlanta
01.2023 - 11.2024
- Directly responsible for the safe movement and monitoring of trains on a specific territory, also coordinated with track workers and signal workers out in the field to get their work done safely while also keeping trains moving and on time.
- Monitored delays for specific trains on the territory and imputed the proper delay codes to ensure the customer can accurately track the train and know when to expect the product to reach its destination.
CSR
Newrest
Atlanta
03.2022 - 12.2022
- Participated in managing customer relationships, handling communication including complaints and feedback, monitored production quality to ensure compliance with customer requirements, maintained contract execution documents, and ensured customer satisfaction by proactively addressing issues and coordinating with commercial teams to resolve any and all issues.
Flight Attendant
Delta Airlines
Atlanta
02.2015 - 01.2022
- Ensured passenger safety through pre-flight briefings and emergency equipment checks.
- Greets passengers, assists with prompt location of seat assignments, and ensures all carry-on luggage and personal items are properly stowed in overhead or under-seat storage.
- Provides instruction on safety/emergency procedures; demonstrates the proper use of seat belts, oxygen masks, and flotation devices.
- Responds to any in-flight emergencies by providing necessary assistance to passengers including administering emergency first aid and completing reports on any injuries or incidents.
- Maintains current awareness and knowledge of established airline safety and security guidelines.
Flight Crew Scheduler
Expressjet Airlines
Atlanta
09.2012 - 05.2014
- Monitored and upheld compliance with federal laws and contractual compliance of flight crew member schedules for day-to-day operations.
- Worked with other System Operations Control (SOC) personnel, Flight Operations and Inflight management to ensure a safe, efficient, and cost-efficient operation.
- Applied federal regulations, contract rules, and crewmember qualifications, and established company policy and procedure in assigning uncovered flying.
- Processed flight crew member requests including leave of absence coding and required training events, as well as confirmed availability for the monthly crew schedule.
Aircraft Director
United States Navy
San Diego
12.2007 - 11.2011
- Served on board USS CARL VINSON as an Aviation Boatswain's Mate.
- Attention to detail, strict discipline, and endless devotion to the mission directly assisted in the safe and expeditious movement, directing, and towing of multimillion-dollar aircraft on board USS CARL VINSON.
- Served on five 6-month deployments and directly assisted in the safe launch and recovery of multimillion-dollar aircraft.
Education
Bachelor of Science - Nursing
Chamberlain College of Nursing
Atlanta, GA07-2028
High School Diploma -
Martin Luther King JR High
Lithonia, GA05-2028
Skills
- Patient safety
- Emergency response
- Team collaboration
- Documentation accuracy
- Customer service
- Conflict resolution
Certification
Basic Life Support CPR training
References
References available upon request.
Timeline
Dispatcher
Norfolk Southern Railway
01.2023 - 11.2024
CSR
Newrest
03.2022 - 12.2022
Flight Attendant
Delta Airlines
02.2015 - 01.2022
Flight Crew Scheduler
Expressjet Airlines
09.2012 - 05.2014
Aircraft Director
United States Navy
12.2007 - 11.2011
Bachelor of Science - Nursing
Chamberlain College of Nursing
High School Diploma -
Martin Luther King JR High